I enjoy learning new languages
Chitapa Ratanarak
Business Owner
Lampang,52000
Summary
As a visionary Business Owner at LAMPANG SUNAN CHAROEN COMPANY LIMITED, I spearheaded revenue growth and enhanced customer satisfaction through strategic business planning and exceptional customer service. My expertise in financial management and staff leadership, coupled with a knack for identifying new business opportunities, significantly contributed to the company's success and reputation.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Business Owner
LAMPANG SUNAN CHAROEN COMPANY LIMITED
04.2019 - Current
- Strengthened customer relations through proactive engagement, ensuring attentive service and clear communication.
- Consulted with customers to assess needs and propose optimal solutions.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
- Trained and motivated employees to perform daily business functions.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Mastered conflict resolution, maintaining harmonious internal relationships and ensuring focus on common goals.
- Led company through successful rebranding initiative, refreshing image and attracting broader customer base.
Education
M.Pol.Sc (Political Science) -
Mahachulalongkornrajavidyalaya University
Lampang 04.2001 -
Bachelor of Arts - Integrated Socio-cultural Resource Management
Thammasat University
Bangkok, Thailand 04.2001 -
Skills
Customer service
Business planning
Business development
Staff management
Business administration
Financial management
Project management
New business development
Task delegation
Interests
I have a lot of fun hobbies like photography
I have some interesting travel experiences I'd love to share
Timeline
Business Owner
LAMPANG SUNAN CHAROEN COMPANY LIMITED
04.2019 - Current
M.Pol.Sc (Political Science) -
Mahachulalongkornrajavidyalaya University
04.2001 -
Bachelor of Arts - Integrated Socio-cultural Resource Management
Thammasat University
04.2001 -