Chinnawat Maneesai
220/720 Samuthprakarn
Summary
Polite and professional job title successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.
Overview
6
6
years of professional experience
Work History
Call Center Skill English
Metropolitan Electrical Autority
01.2021 - 02.2022
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Responded to customer calls and emails to answer questions about products and services.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Bartender and Accountant
Rust Bar And Cocktail
07.2016 - 01.2018
- Handled day-to-day accounting processes to drive financial accuracy.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
Education
Bachelor’s Degree - Tourism Hospitality & Airline Business Management
Bangkok University
Bangkok05.2022
Skills
- Customer Support
- Customer Service Optimization
- Quality Assurance Controls
- Problem-Solving Skills
- Verbal and Written Communication
- Work under pressure
Languages
Thai,English
Bilingual or Proficient (C2)
Timeline
Call Center Skill English
Metropolitan Electrical Autority
01.2021 - 02.2022
Bartender and Accountant
Rust Bar And Cocktail
07.2016 - 01.2018
Bachelor’s Degree - Tourism Hospitality & Airline Business Management
Bangkok University
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