Thananun Thitisuppasett

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

- Delivered exceptional in-flight service to First and Business Class passengers, ensuring premium customer satisfaction through personalized food and beverage presentation, attention to detail, and cultural sensitivity.

- Managed and executed complex meal and beverage service in coordination with galley operations, demonstrating efficiency, accuracy, and high hygiene standards under time-sensitive conditions.

- Trained in food safety, temperature control, and wine/beverage pairing, supporting the consistent delivery of fine-dining level service in a mobile environment.

- Resolved passenger concerns professionally and calmly, adapting to diverse needs and unexpected situations—skills easily transferred to guest handling in restaurants and hotels.

- Collaborated with international crew members from diverse backgrounds, refining communication, teamwork, and service delivery in a high-pressure, customer-focused environment.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Conducted employee performance evaluations, providing constructive feedback for growth and development.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

- Responsible for preparing and cooking soups, curries, and entrée dishes in accordance with Thai culinary standards.

- Handled daily mise en place, including vegetable chopping, meat slicing, and ingredient preparation, to ensure smooth kitchen operations.

• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.