CHATTARIN LERTWATTANAKUL
Bangpli,Samutprakan, Thailand
Summary
I am a detail-oriented with strong communication and problem-solving skills, seeking to leverage expertise in coordinating cross functions. Eager to contribute to team success by improving processes. Looking for a challenging position sales field to grow and drive long-term success.
Overview
4
4
years of professional experience
Work History
Customer Service Officer
Beiersdorf
Thailand
09.2022 - Current
- Coordinated order processing, ensuring accurate and timely delivery to customers by tracking inventory and logistics.
- Assisted customers with product information, delivery dates, and stock arrival dates.
- Monitored the OOS list and provided the information to the sales and demand planner team.
- Maintained the master database.
- Monitored stock availability and provided the information to sales and the implant team.
- Reviewed the product's shelf life to prevent expiration issues.
- Created an Excel master file to facilitate workflow, improving efficiency, and reducing errors.
Technical Support Advisor
Concentrix Service (Thailand) Co. Ltd.
01.2021 - 01.2022
- Maintained friendly and professional customer interactions
- Resolved customer issues
- Introduced new products and features to customer
- Enriched company values
- Thrived well in a fast paced company
- Assisted in coaching new hires
- Complied all compliance metrics
Email Translator
ASCO Training Institute
01.2020
- Translated emails from Thai to English
Oral Proficiency Interviewer
Saint Louis School Chachoengsao
01.2019
- Interviewed students regarding daily routine
- Encouraged students to speak English
- Evaluated their skills
Education
Bachelor's Degree - Major in Business English, Minor in Marketing
Assumption University
01.2021
High School - Major in Math and English Program
Assumption College Samutprakarn School
01.2016
Skills
- Microsoft Office: Word, PowerPoint, Excel
- Strong Verbal and Written Communication
- Teamwork
- Attention to Detail
- Interpersonal Skills
- Problem Solving
- Analytical Skills
- Computer Proficiency
- TOEIC: 885 (Listening: 495, Reading: 390)
Languages
Thai, Fluent, English, Fluent, 885, 495, 390
Timeline
Customer Service Officer
Beiersdorf
09.2022 - Current
Technical Support Advisor
Concentrix Service (Thailand) Co. Ltd.
01.2021 - 01.2022
Email Translator
ASCO Training Institute
01.2020
Oral Proficiency Interviewer
Saint Louis School Chachoengsao
01.2019
Bachelor's Degree - Major in Business English, Minor in Marketing
Assumption University
High School - Major in Math and English Program
Assumption College Samutprakarn School
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