Chanita Ratjaroenkajorn
Bangkok
Summary
Dynamic professional with a proven track record at Unilever Thai Trading, enhancing operational efficiency and fostering team collaboration. Excelled in leveraging Microsoft Excel for data management and multitasking to exceed project delivery expectations. Demonstrated adaptability and creativity, achieving significant client satisfaction and long-term partnerships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Operations and Supports
Unilever Thai Trading
06.2023 - Current
- Coordinated with various departments to facilitate seamless communication and collaboration, fostering a positive work environment.
- Managed cross-functional teams for successful project completion, ensuring timely delivery and client satisfaction.
- Established strong relationships with key stakeholders such as clients and suppliers, promoting loyalty and long-term partnerships for mutual success.
Sales Administrator
Unilever Thai Trading
05.2021 - 02.2022
- Managed a comprehensive database of customers and prospects to track opportunities, follow-ups, and account history.
- Facilitated smooth onboarding of new stores by preparing necessary documentation, scheduling delivery, and conducting follow-up calls.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Attended monthly sales meetings.
Educational Service Coach
Wall Street English
03.2020 - 05.2021
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
Education
Bachelor of Arts - English
Kasetsart University
Bangken, Bangkok05-2019
Diploma - Business
Greenwich Management Colleges
Melbourne, Australia 05-2023
Skills
- Microsoft Excel
- Operational efficiency
- Creativity
- Multitasking Abilities
- Reliability
- Time management abilities
- Active listening
- Team collaboration
- Adaptability and flexibility
Certification
TOEIC TEST SCORE: 900
Listening: 470 Reading: 430
Timeline
Business Operations and Supports
Unilever Thai Trading
06.2023 - Current
Sales Administrator
Unilever Thai Trading
05.2021 - 02.2022
Educational Service Coach
Wall Street English
03.2020 - 05.2021
Bachelor of Arts - English
Kasetsart University
Diploma - Business
Greenwich Management Colleges
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