Chanaphat Kaewlaowiang
Bachelor Of Science (Statistics)
Summary
Implementation consultant with over 3 years of experience in supporting software systems. by advising on system use, Solving usage problems, and monitoring system usage with more than 500 customers. expert in coordinating meetings, and implementing management systems that support business objectives.
Overview
4
4
years of professional experience
Work History
Senior Implement
Grand ATS Co., LTD
01.2021 - Current
- Work with clients to understand their requirements and create implementation plans.
- Coordinate with IT and Software development teams to ensure software solutions are configured and installed according to specifications.
- Provide training and support to end-users to ensure successful adoption of software solutions.
- Communicate with clients to manage expectations and provide regular updates on project progress.
- Identify and troubleshoot software issues and work with development teams to develop and implement solutions.
- Develop and maintain implementation documentation, including user manuals and training materials.
Customer Service Officer
Central Department Store
12.2019 - 01.2020
- Contact and coordinate with various agencies. in providing customer service
- Prepare and take care of the readiness of various equipment and facilities. In the Premier Lounge and Customer Service Counter
- Responsible for the operations of the department by providing various services to customers, such as selling gift card/ selling various charity cards / VAT.
Refund / storage service / baby stroller borrowing service / tax invoice issuance, etc. - Provide services and advice to customers who use Central Credit Card. or with various departments with in the department store.
Education
Bachelor of Science - Statistics
Thammasat University (Rangsit Campus)
Pathum Thani, Thailand 04.2001 -
Skills
Timeline
Senior Implement
Grand ATS Co., LTD
01.2021 - Current
Customer Service Officer
Central Department Store
12.2019 - 01.2020
Bachelor of Science - Statistics
Thammasat University (Rangsit Campus)
04.2001 -
Similar Profiles
Saumya ChauhanSaumya Chauhan
Customer Relationship Management Executive at ATS Grand Realtors Pvt LtdCustomer Relationship Management Executive at ATS Grand Realtors Pvt Ltd
Naman KandaNaman Kanda
Delivery Driver at ATS HealthcareDelivery Driver at ATS Healthcare
Robbie SchaeferRobbie Schaefer
Lead Driver Recruiter at ATSLead Driver Recruiter at ATS
Leyani SolerLeyani Soler
<ul><li>Spearhead all accounting operations, including A/R, A/P, payroll, and general ledger, for a midsized financial services firm, resulting in a 25% improvement in operational efficiency.</li><li>Prepare and analyze complex financial statements and reports, providing actionable insights to senior management and supporting data-driven decision-making.</li><li>Lead and mentor a team of 5 accounting professionals, fostering a culture of continuous learning and development, and achieving a 95% employee satisfaction rate.</li><li>Collaborate with external auditors and regulatory bodies, ensuring compliance with GAAP, IFRS, and internal control procedures, and successfully navigating annual audits.</li><li>Implement and manage a new accounts payable system, reducing processing time by 30% and improving accuracy by 20%.</li><li>Key Achievement: Successfully managed a complex merger and acquisition project, ensuring seamless integration of financial systems and minimizing disruption to daily operations.</li></ul> at Security Financial Services<ul><li>Spearhead all accounting operations, including A/R, A/P, payroll, and general ledger, for a midsized financial services firm, resulting in a 25% improvement in operational efficiency.</li><li>Prepare and analyze complex financial statements and reports, providing actionable insights to senior management and supporting data-driven decision-making.</li><li>Lead and mentor a team of 5 accounting professionals, fostering a culture of continuous learning and development, and achieving a 95% employee satisfaction rate.</li><li>Collaborate with external auditors and regulatory bodies, ensuring compliance with GAAP, IFRS, and internal control procedures, and successfully navigating annual audits.</li><li>Implement and manage a new accounts payable system, reducing processing time by 30% and improving accuracy by 20%.</li><li>Key Achievement: Successfully managed a complex merger and acquisition project, ensuring seamless integration of financial systems and minimizing disruption to daily operations.</li></ul> at Security Financial Services
KATHLEEN T. HARRISKATHLEEN T. HARRIS
Defense Litigation Legal Assistant at Campbell Trohn Tamayo & Aranda, P.A.Defense Litigation Legal Assistant at Campbell Trohn Tamayo & Aranda, P.A.