Creative arts, including painting and crafts
Chanakan Kamnon
Executive Assistant
Bangkok
Summary
Dynamic professional with a proven track record at MQDC, specializing in customer satisfaction. Excelled in project management and team leadership, significantly enhancing organizational performance. Skilled in executive support and customer relations, adept at developing innovative solutions and establishing long-term client relationships. Demonstrates exceptional administrative abilities and a commitment to excellence.
Overview
4
4
years of professional experience
1
1
Certification
3
3
Languages
Work History
Aftersales & Transfer Assistance Executive
MQDC - Magnolia Quality Development Corporation
09.2021 - Current
- Assessed, analyzed and prioritized departmental budgets (e.g. unit transfer promotion budget ) to find ways to minimize expenses.
- Advanced knowledge of ICONREM to prepare and issue Ownership Transfer Expenses.
- Coordinate with related parties regarding all Unit Transfer documents (e.g. quotation, unit transfer expenses, report, submit memo, reimbursement).
- Coordinate with External partners regarding departmental assisting (e.g. Foreign Exchange Transaction requirement, Customer Loan Assistant with Bank partners, Procurement)
- Planning Condominium Project Preparation such as unit quality assurance process, unit handover and transfer promotion set up.
- Help recheck and collect the unit owner’s personal documents needed for the condominium transfer of ownership.
- Coach, Train and Guide new admin support member towards departmental process and paperworks.
- Established long-term client relationship and Professionally deliver a last long good impression and delightful service experience that exceeds the unit owner’s expectations.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
Retail Receptionist Assistant Trainee
KING POWER INTERNATIONAL COMPANY LIMITED
11.2020 - 01.2021
- Communicated with individuals entering, assist visitors and keep visitor log.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
- Handled sensitive information discreetly while performing administrative duties such as filing paperwork and processing return & refund products.
Education
Bachelor of Arts - French Language And Literature
Naresuan University
Phitsanulok, Thailand 04.2001 -
Skills
Customer relations
Team player
Administrative skills
Executive support
Workflow planning
Problem resolution
Project management
Team leadership
Certification
Certificate of professional training experienceTraining - Nov 2020 - Jan 2021
Interests
Reading, Including history and journals
Software
Microsoft Office
Adobe photoshop
Canva
Vegas Pro
Accomplishments
- Achieved Google Website for Condominium Project Introduction by completing Designed and Create a streamlined tool for the Transfer Assistance team, enabling them to present the project confidently to customers during in-person or virtual meetings with accuracy and efficiency.
Timeline
Aftersales & Transfer Assistance Executive
MQDC - Magnolia Quality Development Corporation
09.2021 - Current
Retail Receptionist Assistant Trainee
KING POWER INTERNATIONAL COMPANY LIMITED
11.2020 - 01.2021
Bachelor of Arts - French Language And Literature
Naresuan University
04.2001 -
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