Dynamic Service Delivery Manager with a proven track record at Tetra Pak, enhancing customer satisfaction through strategic initiatives and effective team leadership. Skilled in automation and technical support, I excel in incident management and training, driving performance improvements while fostering strong client relationships. Committed to delivering high-quality service and solutions.
Automation PLC , SCADA System (SIEMENS , ABB)
Industrial automation
Electrical troubleshooting
Field service (Dairy Processing equipment)
Equipment installation (Dairy Processing equipment)
Technical support
Incident management
Performance improvement
Resource allocation
Training and coaching
Customer satisfaction