Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Catherine Jackson-Clarke

ESL Teacher
Trang

Summary

Dedicated teacher with demonstrated ability to motivate and engage students in learning. I have proven to be experienced in leading, adept at training, motivating and developing others. Thriving in a team environment, I am enthusiastic to both learn and teach within one. Ability to work with children of different aptitudes and skills. Excellent communication and ability to mix with children effortlessly. Efficiency in adapting teaching method for the needs of individual children. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
11
11
years of post-secondary education

Work History

Kindergarten Homeroom Teacher

Trang Ruampattana School
Trang
05.2022 - Current
  • Form strong, respectful professional relations with students and colleagues. As well as ongoing parent communication to ensure a positive learning and working environment.
  • Delivered lesson plans, implemented and developed school curriculum and taught literacy skills through systematic synthetic phonics, and numeracy skills using Singapore Mathematics.
  • Being a positive and supportive teacher, instilling morality and an awareness of nature and science.
  • Applied evidence-based practices for classroom management to enhance learning results.
  • Created, managed, and participated in variety of learning environments and activities to support opportunities for students to develop full potential and achieve learning objectives.
  • Conducted frequent formative and summative assessments to elicit student progress, and learn how to better support students to become self-directed learners.

Restaurant Supervisor

Fat Hippo Restaurants Ltd
Nottingham
05.2021 - 03.2022
  • Managed team of 20 Front of House staff, conducting daily briefings on menus and sales target tracking to highlight upselling opportunities.
  • Inspected tables and food service areas regularly to promote excellence in presentation and high standards of quality control, hygiene, and health and safety.
  • Supervised waiting staff, driving team performance with constructive feedback and coaching, while keeping a close relationship with back-of-house to ensure customer satisfaction.
  • Responsible for the smooth operation and daily running of the restaurant in absence of General Manager, including: maintaining stock control, cash handling, monitoring standard and pace of service to drive sales.

Supervisor

Kiko Milano
Nottingham, Victoria Centre
11.2020 - 05.2021
  • Ensuring the upkeep of store standards as well as sole responsibility of displays and visual merchandising, organising the store paperwork, stock and excess.
  • Communicated improvements and successes to senior management through daily store reports, and monthly employee reviews.
  • Conducting training sessions with colleagues and identifying knowledge gaps to maintain store targets, individual KPIs and driving team targets through implementing incentives to drive sales.
  • Responsible for lone opening and closing.
  • Ability to complete banking, orders, cash and card processing.
  • Acting manager in absence of SM.
  • Carrying out H&S checks and upkeep of Covid regulations.
  • Analysed complex operations or issues and developed proactive solutions.

Ad-hoc Elderly Care

Self-employed
Nottingham
01.2015 - 01.2021
  • Employed exceptional communication and relationship-building skills to develop trusting, professional client relationships.
  • Updated guardians, relatives and other team members on patient condition such as medication status, dietary and fluid intake.
  • Provided support for necessary activities such as personal care, upkeep of housing, and feeding.
  • Monitored health, nutrition and medication every week.
  • Prepared meals, snacks and drinks when necessary.

Beauty Advisor/Sales Assistant

Kiko Milano
Nottingham
11.2017 - 11.2020
  • Key holder responsibilities including opens and closes, end of day reporting and banking duties, checking in deliveries and processing missing stock.
  • Delivering excellent customer service and efficiently processing payments and refunds, finding reasonable solutions to minimise complaint escalation and satisfy customer issue.
  • Visual merchandising of stock and POS, maintaining store and H&S standards.
  • Consistently achieving individual and store KPIs, including sales targets and link sales.
  • Grew customer loyalty by adapting advice given to customers' desires and needs by providing genuine service and actively listening to customer needs.
  • Demonstrated new and complex products to clients to stimulate interest and make sales, with extensive knowledge of the company and their products.

Team Member

McDonald's
Nottingham
04.2017 - 11.2017
  • Efficiently deep cleaned kitchen, toilets and surrounding areas
  • Serving customers and maintaining professionalism when dealing with complaints and difficult behaviour
  • Processing transactions within time limits to minimize customer queues
  • Assembling orders correctly within 2-minute period, whilst adhering to food hygiene and Health and Safety standards.

Young Leader

Greasley Cubs
01.2014 - 01.2016
  • Leading, organising and overseeing activities for groups of up to 40 on a weekly basis
  • Oversaw mountain and water sports with strong safety standards, demonstrating rock climbing, kayaking, and mountain bike use
  • Conducted health and safety reports based on activity planned and executed any changes necessary after receiving a Young Leaders qualification
  • Mentored children interested in wildlife conservation to protect and advocate for environmental issues, including 20-minute lessons on these issues
  • Helped plan and organise fundraising events, acquiring over £1000 in charitable donations
  • Responsible for delivering first aid to low-maintenance injuries and burns.

Education

Bachelor of Arts - Sociology

Nottingham Trent University
Nottingham
04.2018 - 07.2021

Nottingham Girls’ High School
01.2011 - 04.2018

Skills

Excellent written and verbal communication skillsundefined

Additional Information

  • Awards , Level 3 TEFL Certificate, 2022 Young Leaders Qualification, 2017 National Citizens' Service, 2016 Bronze Duke of Edinburgh, 2015 First Aid, 2015 Supportive friend’s network award, 2015 Sports leader award, 2016 Debating Society Chair, 2015

Timeline

Kindergarten Homeroom Teacher

Trang Ruampattana School
05.2022 - Current

Restaurant Supervisor

Fat Hippo Restaurants Ltd
05.2021 - 03.2022

Supervisor

Kiko Milano
11.2020 - 05.2021

Bachelor of Arts - Sociology

Nottingham Trent University
04.2018 - 07.2021

Beauty Advisor/Sales Assistant

Kiko Milano
11.2017 - 11.2020

Team Member

McDonald's
04.2017 - 11.2017

Ad-hoc Elderly Care

Self-employed
01.2015 - 01.2021

Young Leader

Greasley Cubs
01.2014 - 01.2016

Nottingham Girls’ High School
01.2011 - 04.2018

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Catherine Jackson-ClarkeESL Teacher