Naunidh Singh Mutneja
Business Architecture Senior Analyst
Bangkok
Summary
Thai National and a Results-driven Business Analyst with 4 years of experience, primarily in Banking, and additional expertise in Banking HR and Oil & Gas. Demonstrated success in requirement gathering, process flow preparation, and fit-gap analysis. Adept at creating comprehensive training materials and conducting change impact assessments. Experienced in managing testers to ensure quality and adherence to project timelines. Proven ability to identify process improvements and optimize business operations through detailed analysis and effective stakeholder collaboration.
Overview
4
4
years of professional experience
15
15
years of post-secondary education
Work History
Business Architecture Senior Analyst
Accenture
11.2022 - Current
- Cross-Industry Expertise: Successfully delivered business analysis and process optimization projects across various industries, including oil and gas, banking and banking HR.
- Performed Process Analysis & Optimization, Fit-Gap Analysis and Process flow creations to identify areas of process improvement and support operational changes and stakeholder understanding
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Collaborate with stakeholders, including business leaders, project managers, and subject matter experts, to gather input and insights on the proposed changes in multiple industries
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Assess potential impact of proposed changes on various aspects of the organization (Change Impact Assessment), including processes, systems, people, and culture due to implementation of new HR Software.
Business Analyst/Test Management Analyst
Accenture
05.2021 - 10.2022
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Create and maintain test documentation, including test plans, test cases, test scripts, and test reports for SIT.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Work with business analysts and stakeholders to create detailed test cases and test scripts that cover all aspects of mobile application.
- Team Management: Oversee and manage team of testers to achieve execution targets within project timeline.
- Monitor progress of testing activities and ensure that testing milestones are met. Report defects and issues, and work with development teams to resolve them.
Junior Consultant
Avaya
10.2020 - 05.2021
- Collaborate with senior consultants to engage with clients and understand their needs and objectives for implementing new call center solution.
- Managed SIT testers and supported UAT testing for Banking client.
- Assist senior consultants in project management tasks, such as project planning, scheduling, and monitoring progress.
- Ensure accuracy and quality of work by reviewing documents, reports, and data for errors or inconsistencies.
- Recognition: APS ASEAN Q2 FY21 SPOT Award
- Participated in client meetings to understand their challenges, offering specific expertise in developing action plans.
Education
Bachelors of Engineering - Information And Communication Engineering
Chulalongkorn University
Bangkok, Thailand 08.2015 - 08.2019
High School Diploma -
Thai Sikh International School
Bangkok, Thailand 08.2002 - 05.2013
Skills
Client management
Performance monitoring
Knowledge of business operations
Technical understanding
MS Excel
MS Powerpoint
MS Visio
Analytical thinking
Stakeholder management
Cross-Team alignment
Requirements gathering
Jira
Languages
English, Thai, Punjabi
Native language
Hindi
Upper intermediate
B2
Timeline
Business Architecture Senior Analyst
Accenture
11.2022 - Current
Business Analyst/Test Management Analyst
Accenture
05.2021 - 10.2022
Junior Consultant
Avaya
10.2020 - 05.2021
Bachelors of Engineering - Information And Communication Engineering
Chulalongkorn University
08.2015 - 08.2019
High School Diploma -
Thai Sikh International School
08.2002 - 05.2013
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