Analytical Technical and After Sales Service Manager adept at recruiting, leading and developing highly effective technical teams. Meticulous and driven with a passion for innovation and process improvement demonstrated over 7 years in technical roles.
Overview
7
7
years of professional experience
Work History
Technical and After Sales Service Manager
MD Industrial Co., Ltd. & 2M Industrial Co., Ltd.
10.2018 - 07.2023
Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace.
Strategized, managed, and trained to enhance the service team's skills for accurate and highly efficient operations.
Oversaw after-sales services for machinery (installation, commissioning, claim, inspection, repair, spare part recommendation, preventive maintenance, and machinery training).
Technical Manager
Italmec Siam Co., Ltd.
11.2016 - 09.2018
Involved with customers in solving specific product design, with vendors in process development, new equipment design specification, and purchase.
Controlled, supervised, and collaborated with contracted groups in the installation and maintenance of over 20 machinery sites.
Compiled progress documents through performance reviews of employees compared to KPI and established necessary training guidelines for improvement.
Education
Bachelor of Engineering (Electrical Engineering) - Electrical Engineering Electrical Power
University of Technology Isan
Nakhon Ratchasima
2011
Skills
Strategic Planning
Budget Management
Problem Solving
Technical Documentation
Technical Expertise
Customer Service
Project Management
Planning and Coordination
Timeline
Technical and After Sales Service Manager
MD Industrial Co., Ltd. & 2M Industrial Co., Ltd.
10.2018 - 07.2023
Technical Manager
Italmec Siam Co., Ltd.
11.2016 - 09.2018
Bachelor of Engineering (Electrical Engineering) - Electrical Engineering Electrical Power
University of Technology Isan
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