ฺBoonliang Ramsungnern
Customer Service And Sales Manager
Summary
- Business plan
- Sales Strategy for long team business
- Budget planing Helpful Senior Customer Service Executive
- Possessing friendly demeanor and excellent problem-solving and communication skills. Bringin 15 years of experience increasing customer satisfaction levels and business performance by handling and analyzing complaints and designing customer service strategies. Dedicated to creating positive impression on customers to build and retain customer base.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as
- Excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
- Innovative and goal-oriented Management professional commit Southeast Asia Dedicated team player skilled at mediation and conflict resolution.
Overview
28
28
years of professional experience
1
1
Language
Work History
Senior Customer Service Managers
Thai Daizo Aerosol Co.,Ltd
08.2008 - Current
- Conducted regular performance reviews of team members, identifying opportunities for growth and development.
- Negotiated favorable contracts with vendors increasing profitability without compromising on service quality.
- Spearheaded initiatives aimed at enhancing overall service quality, driving significant improvements in customer satisfaction ratings.
- Overall control for Sales and Marketing team to achieve the target and improve
- Visit Local and Oversea Customer to present new Innovation for company including make relationship with Customer
- Control for export delivery and shipping documents
- Stet strategy next 3-5 year for company
- Manage for quality and complaint from Customer
Sales Engineer
Mitsubishi Elevator Co.,Ltd
08.1996 - 08.2008
- Contract oversea customer to get the full specification requirement by e-mail and telephone
- Delivery control and negotiate the best schedule based on material available
- Quotation preparation per each order based on specification requirement.
- Contact internal Technical team to develop to meet the requirement from customer
- Negotiate with Customer in case that company cannot produce to meet 100% spec. requirement and propose best option to work similar.
Education
Bachelor of Science - Technology Industry
Rajabhat Rajanagarindra University
Chachoengsao, Thailand 04.2001 -
Diploma - Autน Machanic
Thai Germany Institute Khon Kaen
Khon Kaen 04.2001 -
No Degree - Auto Machanic
Khon Kaen Technical College
Khon Kaen, Thailand 04.2001 -
Skills
Sales Support
undefinedTimeline
Senior Customer Service Managers
Thai Daizo Aerosol Co.,Ltd
08.2008 - Current
Bachelor of Science - Technology Industry
Rajabhat Rajanagarindra University
04.2001 -
Diploma - Autน Machanic
Thai Germany Institute Khon Kaen
04.2001 -
No Degree - Auto Machanic
Khon Kaen Technical College
04.2001 -
Sales Engineer
Mitsubishi Elevator Co.,Ltd
08.1996 - 08.2008
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