Boonchoo Malhotra
Bangkok
Summary
Entrepreneurial and versatile leader with proven track record in establishing and managing successful software development companies and designing innovative software solutions. Track record of leading flawless execution of large-scale projects through exemplary team leadership. Demonstrated success in product invention, development, and marketing, complemented by expertise in fostering strategic partnerships and cultivating long-term client relationships. Committed to delivering exceptional value through tailored software solutions, e-learning platforms, HR Tech solutions from Hiring to Exit. Adept at securing business development opportunities and innovating marketing processes by overseeing trend/landscape analysis.
Overview
24
24
years of professional experience
Work History
Director
PeopleStrong Ltd
09.2019 - Current
- Generated over USD $3.1M revenue annually by establishing ongoing/recurring business, empowering employee success, and nurturing client relationships in various industries such as Telecom, Hospitality, Healthcare, Insurance, and Manufacturing.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Devised and implemented innovative and marketing campaigns to promote products and services.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Coordinated full sales operations within assigned region.
- Forecasted annual, quarterly and monthly sales goals.
- Built and managed sales funnel using metrics to forecast achievements and measure goals.
- Identified new product opportunities and target customers.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Managed accounts to retain existing relationships and grow share of business.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Drove sales by developing multi-million dollar contract sales.
Director
G. J. Infotech Co., Ltd
01.2005 - 01.2018
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Achieved 75% or higher year‑on‑year company growth, driving expansion and enhancing performance
- Product Creation ‑ ELIS: Developed ELIS (robust Learning Management
- E‑testing: Developed E‑Testing (web‑based application) to streamline assessment within organizations.
- Yesteachme.com: Conceptualize and developed platform, featuring three distinct areas as Individual Learning Area, School Partnership Program, and Library Partnership Module.
- Launched learning platform, www.yesteachme.com, offering range of educational resources
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Monitored market trends and competitor performance to update promotional strategies.
- Reviewed new opportunities to drive business strategy at planning sessions.
- Set goals and formalized policies to maximize team performance and keep project on-task.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
Director
S.G. Software
01.2000 - 01.2004
- Achieved 75% or higher year‐on‐year company growth, driving expansion and enhancing performance.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Collected customer requirements to tailor product offerings
- Assigned team tasks and deadlines for optimal productivity
- Facilitated communication with international developers to ensure project cohesion
- Conducted thorough product testing to guarantee quality and performance
- Delivered products and provided comprehensive training to clients
- Ensured customer satisfaction through dedicated after-sales service
- Jewelry ERP: Developed Jewelry Software, web-based mini-ERP solution tailored for jewelry industry, managing end-to-end trading from manufacturing to delivery
- Online Tailoring Website Solution: Developed web-based software solution for online tailoring businesses, streamlining e-commerce store management
- Tender Management Software: Created web-based solution tailored to client requirements, effectively managing and organizing tender details for optimal efficiency and oversight.
Education
BBA - Information Technology
Mahidol University
ThailandSkills
- Market Development
- Building Trust with Clients and Stakeholder Relations
- Driving Revenue
- Negotiation and Budget Management
- Effective Communicator and Public Speaker
- Story Pitching
- Organizational Development
- Executive Leadership
- Corporate Strategy and Development
- Leadership and People Development
- Human Capital Management (HCM)
- Social Media Platforms
Accomplishments
● Setting up PeopleStrong Thailand – one of the largest HR Tech SAAS Technology provider with over 1,200 employees started from India expanding into Asia Pacific Region and scaling it to over USD $ 3.1 million annual revenue.
● Creating Yesteachme.com: Developed Yesteachme.com, an online learning portal for Math and Science catering to students from Year 1 to Year 12.
● Inventing and Developing ELIS: Spearheaded the invention and development of ELIS, a learning management system for businesses in various industries.
● Developing Jewelry ERP: a web-based mini-ERP solution for the jewelry industry, streamlining trading from manufacturing to delivery.
●. Founding and Managing S.G. Software: Scaled the team from 2 to 15 members in Thailand and 30+ in India. Oversaw all aspects of the business, from client acquisition to project management and after- sales service.
Languages
Thai
Native language
English
Advanced
C1
Timeline
Director
PeopleStrong Ltd
09.2019 - Current
Director
G. J. Infotech Co., Ltd
01.2005 - 01.2018
Director
S.G. Software
01.2000 - 01.2004
BBA - Information Technology
Mahidol University
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