BINAY CHETRY
HOTELIER
Bangkok,10
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
11
11
years of professional experience
1
1
Language
Work History
Outlet Manager
REMBRAND HOTEL
BANGKOK
11.2021 - Current
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Built talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills.
- Promoted business strategy by implementing improvements based on guest feedback.
- Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Outlet Supervisor
REMBRANDR HOTEL
BANGKOK
03.2018 - 10.2021
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked with customers to understand needs and provide excellent service.
- Collaborated with team members to achieve target results.
- Developed team communications and information for meetings.
RESTARENT SUPERVISOR
MEJESTIC GRANDE HOTEL
BANGKOK
04.2014 - 02.2018
- Motivated staff to perform at peak efficiency and quality
- Monitor guest review in social media and trip advisor.
- handling restaurant regular operation
- handling staff duty roster
Waiter
THE GREAT KABAB FACTORY
BANGLORE, KARNATAKA
01.2011 - 11.2013
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
BORSOLA HIGHER SECONDARY SCHOOL
ASSAM, INDIAWSET LEVEL 1
Skills
Budget development
Relationship building
Coaching and mentoring
Employee scheduling
Delegation
Client account management
Inventory management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Outlet Manager
REMBRAND HOTEL
11.2021 - Current
Outlet Supervisor
REMBRANDR HOTEL
03.2018 - 10.2021
RESTARENT SUPERVISOR
MEJESTIC GRANDE HOTEL
04.2014 - 02.2018
Waiter
THE GREAT KABAB FACTORY
01.2011 - 11.2013
High School Diploma -
BORSOLA HIGHER SECONDARY SCHOOL
WSET LEVEL 1