Bakhodir Boymukhamedov
Teacher/ Journalist
Shanghai
Summary
Versatile professional with a proven track record in enhancing customer satisfaction at The Nest Restaurant through leadership and customer service excellence. Fluent in English, Russian, Chinese, and Uzbek, adept at negotiating with suppliers to boost profit margins. Demonstrated ability in team-building and leveraging online teaching experience to foster engaging environments. Team worker who always ready to help.
Overview
12
12
years of professional experience
Work History
Online Seller
Amazon.com
04.2022 - Current
- Built strong relationships with suppliers, negotiating favorable pricing terms that increased profit margins without sacrificing quality.
- Utilized social media platforms for marketing purposes, showcasing new products and engaging with potential customers to drive interest in the online store.
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Analyzed customer trends and provided insights to improve customer experience.
- Resolve customer disputes courteously to enhance customer satisfaction.
English Teacher
Kid Castle Educational
03.2019 - 11.2022
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Increased student motivation by providing timely feedback and recognizing individual achievements.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
Restaurant Manager
The Nest Restaurant
05.2016 - 12.2018
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
Clothes Seller
Family Business
05.2012 - 09.2015
- Assisted in merchandising tasks such as restocking shelves and updating seasonal displays for maximum impact on sales performance.
- Assisted in training new employees on company policies, sales techniques, and product knowledge.
- Promoted store events and special promotions through effective communication with customers.
- Participated in store-wide inventory counts, helping management make informed decisions about stock levels and ordering processes.
Education
Masters Degree - Journalism
Shanghai University
Shanghai/China 04.2001 -
Bachelor Degree - Teaching Chinese As A Second Language
Tongji University
Shanghai/China 04.2001 -
Skills
Online Teaching Experience
Fluent English speaker
Fluent Russian speaker
Fluent Chinese speaker
Fluent Uzbek speaker
Customer Service
Leadership Qualities
Reliability and punctuality
Timeline
Online Seller
Amazon.com
04.2022 - Current
English Teacher
Kid Castle Educational
03.2019 - 11.2022
Restaurant Manager
The Nest Restaurant
05.2016 - 12.2018
Clothes Seller
Family Business
05.2012 - 09.2015
Masters Degree - Journalism
Shanghai University
04.2001 -
Bachelor Degree - Teaching Chinese As A Second Language
Tongji University
04.2001 -
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