Adept at enhancing customer experiences and boosting bookings, I leveraged my expertise in guest relations and food and beverage pairings at IDA B DOMAIN and Chaweng Town Hotel to significantly improve service efficiency and increase repeat business. My knack for front-of-house display creation and fostering strong client relationships underlines my ability to meet and exceed employer expectations.
Hi, I’m
AYKARITZ PAING PHYO
Waiter / Guest Service Agent /Bartender
Mo 2 . Chaweng .Koh Samui ,Surat Thani. Koh Samui
Summary
Work History
IDA B DOMAIN Lipa Noi . Koh Samui
Waiter
03.2024 - 06.2024
Job overview
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Chaweng Town Hotel14/41 MO 2 . Tambon Bo Put . Koh Samui
Reservations Agent
01.2024 - 02.2024
Job overview
- Managed high call volume with exceptional attention to detail, resulting in fewer booking errors and cancellations.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Handled billing information over phone.
- Developed strong relationships with travel agents and corporate clients, leading to increased referral business and repeat bookings.
Education
Basic Education High School KAWTHAUNG Tanintharyi . Kaw Thaung . MYANMAR
High School
2015
University Overview
Skills
Front-of-house display creation
Languages
English
Intermediate (B1)
Thai
Upper intermediate (B2)
Timeline
Waiter
IDA B DOMAIN
03.2024 - 06.2024
Reservations Agent
Chaweng Town Hotel
01.2024 - 02.2024
Basic Education High School KAWTHAUNG
High School
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