Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Aung Ye Tun

Aung Ye Tun

Educator
Pua,55

Summary

  • Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
  • Passionate and dedicated educator with over 2 years of experience teaching mathematics to primary school students. Communicated regularly with parents to discuss students progress, address concerns, and build strong partnership.

Overview

9
9
years of professional experience
3
3
Certifications

Work History

Teacher

Ban Prang School
08.2022 - Current
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Graded and evaluated student assignments, papers, and course work.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.

Store Manager

Aung Yadanar Optical Center
01.2019 - 10.2021
  • Develop and implement sales strategies to achieve and exceed store sales target and KPIs.
  • Maintain up-to-date knowledge of all optical products and accessories. Educate staff and customers on product features and benefits.
  • Address customers inquiries, complaints, and feedback promptly and professionally to ensure a positive shopping experience.
  • Ensure the accuracy and efficiency of transactions processed through the POS system. Resolve any issues that arise.
  • Create and manage staff schedules to ensure adequate coverage during peak hours and special events.
  • Foster a positive and productive work environment. Motivate and inspire the team to achieve individual and store goals.

Sales and Service Representative

Calling Mobile & Service
03.2015 - 10.2018
  • Managing sales and service for the customers on a daily basis.
  • Stay informed about the latest mobile phone models, features,pricing and promotions.
  • Provide live demonstrations of mobile phone features and capabilities to customers, ensuring they understand how to use their new devices.
  • Diagnose and troubleshoot technical issues with mobile phones, including software updates, network connectivity and hardware malfunctions. Provide solutions or escalate issues as necessary.
  • Help customers with billing inquiries, plan changes and account management. Ensure accurate processing of transactions and account updates.
  • Adhere to all company policies, procedures, and ethical standards, including data privacy and security protocols.

Education

Bachelor of Science - Botany

Dagon University
Yangon, Myanmar
04.2001 -

Skills

  • Student Engagement

  • Classroom Instruction

  • Parent-Teacher Communication

  • Classroom Management

  • Lesson Planning

  • Customer Service

  • Teamwork and Collaboration

  • Team Cooperation

  • Excellent Communication

Certification

English Teacher Workshop Certificate

Timeline

Teacher

Ban Prang School
08.2022 - Current

Store Manager

Aung Yadanar Optical Center
01.2019 - 10.2021

Sales and Service Representative

Calling Mobile & Service
03.2015 - 10.2018

Bachelor of Science - Botany

Dagon University
04.2001 -
Aung Ye Tun Educator