Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Passionate and dedicated educator with over 2 years of experience teaching mathematics to primary school students. Communicated regularly with parents to discuss students progress, address concerns, and build strong partnership.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Teacher
Ban Prang School
08.2022 - Current
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Supported student physical, mental, and social development using classroom games and activities.
Graded and evaluated student assignments, papers, and course work.
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Store Manager
Aung Yadanar Optical Center
01.2019 - 10.2021
Develop and implement sales strategies to achieve and exceed store sales target and KPIs.
Maintain up-to-date knowledge of all optical products and accessories. Educate staff and customers on product features and benefits.
Address customers inquiries, complaints, and feedback promptly and professionally to ensure a positive shopping experience.
Ensure the accuracy and efficiency of transactions processed through the POS system. Resolve any issues that arise.
Create and manage staff schedules to ensure adequate coverage during peak hours and special events.
Foster a positive and productive work environment. Motivate and inspire the team to achieve individual and store goals.
Sales and Service Representative
Calling Mobile & Service
03.2015 - 10.2018
Managing sales and service for the customers on a daily basis.
Stay informed about the latest mobile phone models, features,pricing and promotions.
Provide live demonstrations of mobile phone features and capabilities to customers, ensuring they understand how to use their new devices.
Diagnose and troubleshoot technical issues with mobile phones, including software updates, network connectivity and hardware malfunctions. Provide solutions or escalate issues as necessary.
Help customers with billing inquiries, plan changes and account management. Ensure accurate processing of transactions and account updates.
Adhere to all company policies, procedures, and ethical standards, including data privacy and security protocols.