

Dynamic banking professional with a proven track record at Shinhan Microfinance, excelling in relationship building and staff development. Successfully enhanced customer satisfaction and retention through effective training and cross-selling strategies. Skilled in operations management and financial product sales, driving branch success and fostering a collaborative team environment.
Relationship building and management
Banking
Staff management
Account management
Staff education and training
Loans
Operations management
Customer retention
Sales expertise
Financial product sales
Audit preparation
Team development
CM - Certified Manager Certification