Petchailin Tiewsakui

I gained hands-on experience in building and managing my own custom clothing brand. My key responsibilities included:

• Developing and executing marketing strategies to promote the brand
• Establishing pricing strategies and managing pricing plans for products
• Overseeing the production process to ensure high-quality products
• Organizing and conducting product review photography for online promotion
• Creating and promoting special product promotions and discounts
• Sourcing and collaborating with influencers to enhance brand visibility
• Managing the back-end systems for inventory, orders, and customer data
• Coordinating and handling product shipments and delivery logistics
• Managing and curating content for brand social media pages
• Selling products via social media platforms including Facebook, Instagram, and LINE
• Handling the overall sale of merchandise both online and offline

Thonglor Clinic, which specializes in surgeries such as rhinoplasty, breast augmentation, eyelid surgery, lip enhancement, and breast reduction, I worked as both an Admin and Sales representative. My responsibilities included:

• Assisting clients at the front desk, ensuring a welcoming and efficient experience
• Closing sales in-person by providing consultations and information on services
• Responding promptly and professionally to customer inquiries via chat platforms
• Informing clients about current promotions and available offers to encourage sales
• Finalizing sales transactions in the clinic’s back-end system, ensuring all details were recorded accurately
• Capturing before-and-after photos of clients’ treatments for records and promotional purposes
• Managing and organizing medications and supplies for procedures, ensuring proper inventory levels
• Scheduling appointments for doctors and coordinating patient visits to ensure timely service
• Calling clients to confirm appointments one day before their scheduled service to reduce no-shows
• Creating and maintaining detailed client profiles prior to services to ensure personalized care
• Handling documentation, including contracts and consent forms, ensuring compliance with clinic procedures
• Recording video content to answer customer questions and provide additional information about services
• Providing post-service care and follow-up, ensuring client satisfaction and addressing any concerns
• Managing inventory levels of clinic supplies and equipment to ensure proper functionality and availability

• Ensuring the smooth and efficient operation of the front desk, creating a welcoming atmosphere for clients
• Assisting clients with inquiries and providing information about available services and treatments
• Responding promptly to customer inquiries through various communication channels, including Facebook, Instagram, and LINE
• Informing customers about current promotions and special offers
• Managing and curating content for the clinic’s social media pages across all platforms to enhance online presence
• Administering facial treatments and providing skincare services to clients
• Preparing and sterilizing medical equipment for various procedures to ensure a safe environment
• Coordinating and organizing the doctors’ schedules to optimize appointment efficiency
• Summarizing and calculating service costs to provide clear billing information for clients
• Managing inventory and stock levels of products and medical supplies, ensuring availability for treatments
• Supporting the sales of facial services and upselling treatments when appropriate
• Handling basic video editing tasks for promotional and educational content
• Capturing before-and-after photos of treatments for client records and promotional use
• Scheduling and confirming customer appointments to ensure timely service delivery

I gained 2 years of experience working at D-Innova as a Purchasing Staff member. My responsibilities included:

• Creating and processing Purchase Orders (PO)
• Managing and organizing documents, including quotations from suppliers
• Comparing prices and conducting market research to ensure cost-effective purchasing decisions for the company
• Verifying invoices to ensure accuracy and compliance with company standards
• Organizing and categorizing documents within the company’s system for easy retrieval and tracking
• Managing and reconciling receipts for the purchase of equipment and goods within the company
• Collaborating with other departments to ensure timely procurement and delivery of goods
• Maintaining accurate records and reports to assist with budgeting and financial planning