Athit Saiwong
Overview
10
10
years of professional experience
Work History
Receptionist
Oishi Buffet
01.2011
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Cafe Manager
Nitro Labs
05.2022 - 06.2024
- Managed display products effectively to achieve consistent sales with minimal waste.
- Developed and implemented strategies to promote cafe products and increase sales.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Masseur
PhonKrai Massage
01.2020 - 01.2022
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
Front of House
Osha Thai Restaurant
01.2017 - 01.2020
- Took special reservations and planned restaurant accommodations with kitchen and front of house staff.
- Implemented training program for front of house staff to maintain high standards of customer service.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
Receptionist
Tubtim Thai Massage
01.2017 - 01.2020
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
Front of house
Trinitas Thai Restaurant
01.2014 - 01.2017
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Audited kitchen and front of house to guarantee cost-effectiveness of restaurant.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Certificate III, IV of cookery -
Angud Australian institute of technology Australia
01.2019
Bachelor of hospitality management - undefined
Kaplan business school Australia
01.2017
Diploma of hospitality - undefined
Carrick Institute of Education Australia
01.2013
General English - undefined
Carrick Institute of Education Australia
01.2012
High school grade - undefined
Sammuk Christian Academe Chonburi
01.2010
Skills
- Time Management
- Service-oriented mindset
- Staff Management
- coffee making
- bakery making
- customer services
Availability
Available for job interview upon request
Timeline
Cafe Manager
Nitro Labs
05.2022 - 06.2024
Masseur
PhonKrai Massage
01.2020 - 01.2022
Front of House
Osha Thai Restaurant
01.2017 - 01.2020
Receptionist
Tubtim Thai Massage
01.2017 - 01.2020
Front of house
Trinitas Thai Restaurant
01.2014 - 01.2017
Receptionist
Oishi Buffet
01.2011
Certificate III, IV of cookery -
Angud Australian institute of technology Australia
Bachelor of hospitality management - undefined
Kaplan business school Australia
Diploma of hospitality - undefined
Carrick Institute of Education Australia
General English - undefined
Carrick Institute of Education Australia
High school grade - undefined
Sammuk Christian Academe Chonburi