Summary
Overview
Work History
Education
Skills
Software
Timeline
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Asri Manuthasna

Asri Manuthasna

Business Development Manager – Travel & Tourism
Bangkok

Summary

Service-oriented Associate Manager with over 6 years of experience, committed to excellence. Skilled collaborator with a reputation for driving business development and negotiation skills, leading to successful partnerships and revenue growth. Demonstrated efficiency and reliability, consistently delivering high-quality results in fast-paced settings.

Overview

8
8
years of professional experience
3
3
Languages

Work History

Associate Manager, Business Development

Klook Technology (Thailand)
05.2024 - Current
  • Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
  • Expanded market presence by identifying new business opportunities and forging strategic partnerships.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Conducted regular market research to stay informed about industry trends, competitor offerings, and emerging opportunities for growth.
  • Initiated process improvements based on internal performance data, enhancing partner onboarding, and internal workflows.
  • Managed cross-functional projects, ensuring timely completion and alignment with company objectives.

Partner Executive

Agoda Services
02.2021 - 04.2024
  • Maintained strong relationships with hotel partners, ensuring consistent supply health, and high performance.
  • Identified supply optimization opportunities, and implemented data-driven strategies to boost conversion rates and booking volume.
  • Pitched Agoda’s products and programs to partners, driving adoption, and securing new sales opportunities.
  • Assisted in aligning partner needs with Agoda’s commercial programs to strengthen relationships and drive mutual growth.
  • Utilized CRM tools to manage partner interactions and streamline follow-ups, improving efficiency and engagement.
  • Stayed informed on industry developments and market trends to gain competitive advantage.

Sales Specialist Consultant

Focus Asia
10.2018 - 01.2021
  • Developed and sold customized travel packages, delivering memorable experiences, and positive client feedback.
  • Built strong client relationships through consistent communication and effective problemsolving.
  • Negotiated competitive prices, sales terms, and service agreements to maximize customer satisfaction and company profitability.
  • Coordinated both international and domestic travel accommodations for customers, arranging for airfare, hotel and rental car reservations.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.


Passenger Service Agent

Lufthansa Services Thailand
09.2017 - 09.2018
  • Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
  • Efficiently processed travel documents, verifying identification accuracy according to security protocols before boarding flights.
  • Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
  • Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
  • Improved language interpretation support for international travelers by leveraging multilingual abilities when necessary.
  • Resolved passenger issues with empathetic communication and effective problem-solving techniques.

Education

Bachelor of Arts - German Language And Literature

Thammasat University
Pathum Thani, Thailand
04.2001 -

Skills

Business growth initiatives

Operational efficiency management

Data-driven results analysis

Market expansion strategies

Collaborative negotiation techniques

Strategic decision-making

Analytical problem-solving

Software

Looker Studio / Tableau / Power BI

Microsoft Office & Google Workspace

HubSpot CRM

Timeline

Associate Manager, Business Development

Klook Technology (Thailand)
05.2024 - Current

Partner Executive

Agoda Services
02.2021 - 04.2024

Sales Specialist Consultant

Focus Asia
10.2018 - 01.2021

Passenger Service Agent

Lufthansa Services Thailand
09.2017 - 09.2018

Bachelor of Arts - German Language And Literature

Thammasat University
04.2001 -

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Asri ManuthasnaBusiness Development Manager – Travel & Tourism