Arunee Yimwilai
Nonthaburi
Summary
I am a good listener and have analytical problem-solving skills , also understand customer desires, am passionate about service job, and eager to know or learn new things
Overview
5
5
years of professional experience
Work History
Contact Center Representative
ONE TO ONE PROFESSIONAL CO.,LTD
12.2022 - Current
- Provided customer service by actively listening to inquiries and offering personalized solutions.
- Improved customer satisfaction by efficiently addressing and resolving issues in a timely.
- coordinating with the relevant department for responding demands of customers and calling back to the customer for inquiring the problem has been resolved
Receptionist at Doctor Life Clinic
Doctor Life Clinic
11.2021 - 10.2022
- As a receptionist, my responsibility is to make appointments for customers, recommend treatments that suitable for each customer.
- Confirmed appointments with customers, and updated schedule with doctors.
- Kept reception area clean and neat to give visitors positive first impression.
09.2022 - 07.2022
Staff at Visa on arrival
08.2019 - 11.2019
- As a staff at visa on arrival, my responsibility was to help passengers prepare documents such as passport, picture, and booking hotel before sending the passenger to other channels.
Education
Bachelor Degree of Arts and English business for communication - English business for communication
Sripatum university
01.2019
Vocational Certificate, Tourism Program -
Technical School At Pongsawadi Technological College
01.2015
Skills
- English language
- Customer Service
- Problem-solving skills
- Gathering information
- Teamwork and Collaboration
- Computer Skills
Personal Information
- Date of Birth: 05/26/98
- Gender: Female
- Nationality: Thai
- Marital Status: single
Hobbies and Interests
listening to podcasts to improve my English skills in daily life. Enjoyable reading historical books, and art books and learning new languages and other cultures they are so exciting.
Timeline
Contact Center Representative
ONE TO ONE PROFESSIONAL CO.,LTD
12.2022 - Current
09.2022 - 07.2022
Receptionist at Doctor Life Clinic
Doctor Life Clinic
11.2021 - 10.2022
Staff at Visa on arrival
08.2019 - 11.2019
Bachelor Degree of Arts and English business for communication - English business for communication
Sripatum university
Vocational Certificate, Tourism Program -
Technical School At Pongsawadi Technological College
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