ARNISH NGAN

Professional with comprehensive experience in managing and developing training programs. Known for strong focus on team collaboration and achieving measurable results. Demonstrates adaptability and reliability, delivering impactful training solutions and fostering employee growth. Possesses skills in instructional design, curriculum development, and performance evaluation, coupled with excellent communication and leadership abilities.

• Spearheaded COPC Audit, 12/2022, Assumed primary responsibility in the absence of the Training Manager. Coordinated and led the preparation efforts for COPC audits, ensuring that all training-related processes and documentation met the standards and requirements set by COPC guidelines.
• Acting Training Manager, 01/2022, Assumed the role of Training Manager in 2022. Maintained departmental performance and morale during a transition period. Collaborated with department heads and senior management to identify training needs and tailor programs to address specific business challenges and objectives.
• Unsung Hero Award, 01/2023, Created a new Instructor evaluation process ensuring better monitoring, hand holding and support for new hires. New hire performance CSAT improved from 83% to 88%.

Over 12 Years Experience