ARLENE CABATBAT
Phuket
Summary
Dynamic and detail-oriented stewardess with extensive experience in the yachting industry, excelling in elegant table settings and exceptional guest service. Proven ability to maintain pristine interiors while demonstrating creativity and professionalism. Adept at floral arrangements and cocktail making, ensuring memorable experiences for guests. Passionate about delivering high standards in luxury hospitality.
Overview
7
7
years of professional experience
Work History
House Manager
Private Family
Phuket
11.2023 - Current
- Managing the Household
- Personal Assistant of the Mrs.
- Occasionally, driving duties and making sure all cars are maintained.
- Managing the work schedules of other household staff.
- Running personal errands, shopping, and ordering household items and groceries.
- Ensuring all the aspects of the house are in order.
- Scheduling and taking the dogs for grooming.
- Handling light bookkeeping duties in the office.
Stewardess
M/Y Indiana (Private)
Phuket
01.2022 - 03.2023
- Lead stewardess of four interior crew members.
- Manage all aspects of the interior.
- Ensure exceptional guest service at all times, anticipating guest needs and preferences.
- Oversee housekeeping, laundry, and inventory management of supplies and provisions.
- Coordination with the chef.
- Crew cook if the chef is not available.
Stewardess
Yacht Charters Co. Ltd
11.2021 - 01.2022
- Hired as a freelance stewardess for daily and overnight charters
- Responsible in preparing all cabins making assure it is set before and after the trip
- Preparing welcome drinks and snacks for the guest
- Liaison in guest service meal and bartending
- Making assure that all guest needs are attended to and being assist
Chief Stewardess
M/Y Demarest
Private
03.2019 - 08.2021
- Responsible for maintaining the interior and providing.The high standard of service to the owner and the guest.
- Cabin preparation, flower arrangement, elegant table setting, and laundry.
- Making sure that the owner and the guest's needs are attended to.
- Responsible for interior inventories and provisioning to maintain interior supplies and cover the usage of the guest.
- Liaison with guest services, meals, and bartending.
- Assisting the chef and exterior crew, if needed.
- Interior accounting.
Sole Stewardess
M/Y After8
Private
01.2018 - 03.2019
- Cooking for the owner, guest and the crew
- Making assure all the interior and galley is well cleaned
- Menu planning, inventory and provisioning for the galley and interior
- Making assure that the boat well stock for the trip
- Deck assistance
Stewardess
M/Y Aquarius
Private
11.2017 - 01.2018
- Maintain the interior of the yacht and provide the high standard of care to the owner and the guest
- Pack and unpack luggage for the owner and the guest
- Planning safe fun activities for the kids while they onboard
- Assisting the chief steward prepare elegant table setting
Education
Bachelor of Science - Hospitality Management
Lyceum of the Philippines University
ManilaAssociate Degree - Nursing
Lyceum Northwestern University
PangasinanSkills
- STCW 10
- IYT Professional Superyacht Hospitality
- IYT Powerboat and RIB Master
- Security Awareness Training
- Food and Hygiene Level 2
- ENG1
- PADI Open Water
Stewardess Skills
- Knowledge in interior care, cleaning and maintenance
- Silver service, table setting, napkin folding, cutlery handling and elegant table decoration
- Floral arrangements, for table, interior and exterior bouquet and welcome presentation
- Cocktail making, standard drink menus, creativity, ingredients and mixology, professional handling and service
- Laundry and garment care, handling. Folding and storage, ironing and towel art
- Wine appreciation, grape varieties, food compliments, handling, storage and professional handling service
- Cigar service
- Personal presentation and hygiene
Languages
English
First Language
Thai
Beginner (A1)
A1
References
References available upon request.
Timeline
House Manager
Private Family
11.2023 - Current
Stewardess
M/Y Indiana (Private)
01.2022 - 03.2023
Stewardess
Yacht Charters Co. Ltd
11.2021 - 01.2022
Chief Stewardess
M/Y Demarest
03.2019 - 08.2021
Sole Stewardess
M/Y After8
01.2018 - 03.2019
Stewardess
M/Y Aquarius
11.2017 - 01.2018
Bachelor of Science - Hospitality Management
Lyceum of the Philippines University
Associate Degree - Nursing
Lyceum Northwestern University
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