AREE NEWAN

●Oversee front office operations during assigned shifts

●Act as the main point of contact for guest inquiries, complaints, and special requests

● Ensure smooth check-in and check-out processes

●Monitor room availability, reservations, and occupancy levels

●Handle VIP arrivals and special guest requirements

●Ensure compliance with hotel policies, procedures, and brand standards

●Manage cash handling, billing, and night audit support when required

●Prepare shift reports and communicate key issues to senior management

• Doing Pre-Registration for booked incoming guests
• Processing all guest’s information and payments and handle any special requests
• Assigning rooms as per reservation and handling check in and check out timing

• Doing Pre-Registration for booked incoming guests using Ease FO software.
• Processing all guest’s information and payments and handle any special requests.
• Assigning rooms as per reservation and handling check in and check out timing.

• Dealing with customers’ requests regarding house purchases and show them the properties of interest.