Beatmaking, swimming, travelling, books, podcasts
Ardak Seitbatalov
Cybersecurity Engineer
Astana
Summary
Experienced with assessing client requirements and designing tailored technology solutions. Utilizes technical acumen to support sales teams and enhance client engagement. Knowledge of delivering compelling presentations and addressing complex technical challenges.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Presale engineer
CLOUD BRIDGE
09.2022 - Current
- Company Overview: Information technology, system integration
- System integration, automation of technological and business processes of the enterprise, IT consulting
- Configuration and technical support of Check Point equipment
- Conducting pilot projects for customer needs
- Solving technical problems, troubleshooting
- Instrumental search for vulnerabilities on the external network perimeter of the company
- Audit of active network perimeter settings from the point of view of information security requirements (segmentation, network equipment OS settings)
- Implementation and administration of WAF
- Network segmentation to restrict access to the company's information resources for different categories of employees
- Ensuring WiFi network security
- Investigation of incidents related to network security
- Information technology, system integration
- System integration, automation of technological and business processes of the enterprise, IT consulting
- Educated clients on the technical aspects of products, ensuring they had a clear understanding of functionality and benefits.
- Participated in industry events and conferences, representing company products while engaging potential customers.
- Generated detailed reports outlining client requirements and proposed solutions, providing valuable information for both sales and engineering teams.
- Streamlined the pre-sales process for increased efficiency and accelerated deal closure rates.
- Delivered compelling product demonstrations that showcased key features and benefits, leading to higher conversion rates.
- Enhanced client satisfaction by conducting thorough needs assessments and providing tailored product recommendations.
- Worked closely with post-sales teams to ensure smooth project handoffs, minimizing any disruptions in service delivery.
- Provided critical input on new product development initiatives based on feedback from prospects and existing customers.
- Assisted sales teams in achieving revenue goals through strategic pre-sales activities and close collaboration.
- Resolved complex technical issues during pre-sales engagements, demonstrating problem-solving skills that built customer trust in our solutions.
- Developed strong relationships with clients, resulting in repeat business and a high level of customer retention.
- Provided technical expertise and support during the sales process, increasing customer confidence in product capabilities.
- Served as a liaison between sales, engineering, and marketing teams to ensure alignment on key objectives throughout the sales cycle.
- Conducted market research to identify trends and opportunities for product development or improvement.
- Contributed to product documentation and marketing materials by providing technical insights and addressing common customer questions or concerns.
- Presented technical presentations to clients to explain product features and benefits.
- Helped customers improve results by recommending changes focused on lowering costs, increasing production, or adding new functionality.
- Cultivated and maintained strong relationships with customers to ensure a positive customer experience.
- Organized product demonstrations and trial installations of equipment to promote products.
- Collaborated with sales teams to strategize on ways to optimize product offerings and meet client needs.
- Helped team implement successful sales strategies for complex engineering projects.
- Configured and modified product systems to meet customer-specific needs.
- Delivered technical presentations matching audience level of expertise to explain products and services to customers.
- Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
- Utilized creative problem-solving skills to overcome technical challenges in the sales process.
- Contributed additional revenue to sales plans through resale opportunities.
- Collaborated with cross-functional teams to deliver successful product implementations.
- Assisted customers in troubleshooting product issues and provided timely technical support.
- Wrote detailed technical documentation for company products.
- Created product training plans centered on customer success and satisfaction.
- Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
Head of the Network Security Laboratory
MEIRaC
02.2019 - 12.2021
- Company Overview: Network administration, information security control in the service segment, operation and maintenance of encryption equipment, control over the secrecy regime
- Network administration, information security control in the service segment, operation and maintenance of encryption equipment, control over the secrecy regime
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.
- Provided input to team lead regarding areas for process and procedural improvement.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Optimized engineering processes by implementing innovative solutions and streamlining workflow.
- Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization.
- Enhanced product performance by conducting thorough failure analysis and recommending improvements.
- Participated in formal internal design reviews of proposed products and components.
- Reduced project completion time with efficient resource allocation and effective communication strategies.
- Evaluated vendor proposals for equipment procurement, selecting optimal solutions based on performance requirements.
- Supported junior engineers through mentorship, offering guidance on complex problem-solving and technical skills development.
- Coordinated with suppliers to secure high-quality materials, negotiating favorable terms that led to reduction in project costs.
- Documented and developed engineering procedures and processes.
- Collaborated with other departments to facilitate successful project completion.
- Developed and implemented procedures to verify compliance with engineering standards.
Engineer at the Network Security Laboratory
MEIRaC
06.2017 - 02.2019
- Administration of network devices from vendors such as Cisco, McAfee, MaxPatrol
- Participation in advanced training courses, deployment of security software
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization.
- Developed cost estimates and project specifications for proposals.
- Evaluated vendor proposals for equipment procurement, selecting optimal solutions based on performance requirements.
- Enhanced team performance by implementing structured onboarding program for new engineers, reducing ramp-up time.
- Conducted feasibility studies for new projects, providing detailed analysis and recommendations that informed leadership decisions.
- Enhanced product reliability by leading team in meticulous design and testing of new engineering software tools.
- Negotiated with suppliers to secure high-quality materials at cost-effective prices.
- Enhanced safety protocols during construction projects, ensuring compliance with national standards and reducing workplace accidents.
- Initiated and led sustainability task force, integrating eco-friendly practices into engineering projects and reducing environmental impact.
- Streamlined permit acquisition process for new projects, working closely with local authorities to ensure compliance and timely approval.
- Created detailed reports on engineering activities and findings.
- Monitored and evaluated engineering performance to recommend improvements.
- Documented and developed engineering procedures and processes.
- Verified construction documentation to meet client requirements and vision.
- Analyzed and interpreted customer requirements to develop engineering solutions.
- Developed and implemented procedures to verify compliance with engineering standards.
Education
University - Information security, Organization and technology of information security
Military Engineering Institute of Radio Electronics and Communications
01.2012 - 01.2017
Skills
Windows
Linux
Gaia R81X
Check Point Solutions
firewalls
EDR
Application security
VMware
Hyper-V
Python
Bash scripting
Problem-solving
Teamwork and collaboration
Time management
Problem-solving abilities
Multitasking
Excellent communication
Decision-making
Adaptability and flexibility
Team building
Documentation
Task prioritization
Professionalism
Courses Certificates
- Check Point Certified Security Administrator r81
- Check Point Certified Security Expert r81
- Check Point Certified Troubleshooting Administrator r81.20
- Check Point Certified Troubleshooting Expert r81
- Check Point Certified Endpoint Specialist r81.20
- Check Point Certified Maestro Expert r81
- Check Point Certified Security Master
- Check Point Certified Security Master Elite
Personal Information
Citizenship: Kazakhstan
Interests
Timeline
Presale engineer
CLOUD BRIDGE
09.2022 - Current
Head of the Network Security Laboratory
MEIRaC
02.2019 - 12.2021
Engineer at the Network Security Laboratory
MEIRaC
06.2017 - 02.2019
University - Information security, Organization and technology of information security
Military Engineering Institute of Radio Electronics and Communications
01.2012 - 01.2017