Sornsiri Chancharoen
Account Executive, Junior Project Manager
Bangkok
Summary
Results-driven professional with expertise in project management, account management, and strategic planning. Adept at bridging the gap between business and technology, ensuring seamless execution of projects and maximizing client satisfaction. Proven ability to manage cross-functional teams, gather and prioritize requirements, and drive successful project outcomes. Strong communicator and strategic thinker with a track record of exceeding sales targets and delivering high-impact digital solutions.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Account Executive
Forviz Co., Ltd.
10.2023 - Current
- Acted as Project Manager, ensuring smooth project execution, stakeholder communication, and quality assurance.
- Took on Product Owner responsibilities, defining product roadmaps, prioritizing features, and facilitating UAT.
- Acted as a key liaison between clients and internal teams (developers, UX/UI, PMs, BAs) to ensure clear communication and requirement alignment.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Created compelling proposals, sales forecasts, and presentations to drive business growth.
Project Manager
Forviz Co., Ltd.
10.2023 - Current
- Planned, designed, and scheduled project phases to ensure seamless execution and timely delivery.
- Defined and maintained the Project Backlog, ensuring features aligned with business goals.
- Managed project lifecycles, from requirement gathering and planning to execution, UAT, and delivery.
- Coordinated cross-functional teams to ensure timely and high-quality project completion.
Account Executive
Infinite Computing Systems
04.2023 - 10.2023
- Take care of given clients and co-ordinate between clients and company
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Solve problems for clients by understanding
and exceeding their expectations - Follow up with clients regularly to ensure
needs are being met and to identify
opportunities
Customer Service Representative
Concentrix Services (Thailand) Co., Ltd.
07.2022 - 04.2023
- Coordinated between clients and the
backend team to meet customer
satisfaction. - Resolving issues and troubleshooting
technical problems - Logically managed to bring the best
solutions.
Education
Bachelor of Arts - Thai Major And English Minor
Silpakorn University
08.2018 - 04.2022
Skills
- Project Management: Agile, Scrum, Requirement Gathering, Risk Management, Project Planning & Execution
- Sales & Client Relations: Account Management, Stakeholder Communication, Cross-functional Collaboration, Negotiation & Upselling
- Product Management: Backlog Management & Requirement Prioritization, Quality Control & UAT, Wireframing & UX/UI Collaboration
- Tools & Technologies: ClickUp, Miro, Figma, Google Workspace
Accomplishments
- SABAI by SUPALAI (Major real estate tech platform with multi-million THB revenue impact).
- Toyota CPS+Trim Pricing (High-complexity pricing system developed).
- Regulatory Offense Case Integration Systems (M-Flow Integration) (Government-backed traffic data integration project).
Certification
EF SET English Certificate (C1 advanced)
Timeline
Account Executive
Forviz Co., Ltd.
10.2023 - Current
Project Manager
Forviz Co., Ltd.
10.2023 - Current
EF SET English Certificate (C1 advanced)
09-2023
Account Executive
Infinite Computing Systems
04.2023 - 10.2023
Customer Service Representative
Concentrix Services (Thailand) Co., Ltd.
07.2022 - 04.2023
Bachelor of Arts - Thai Major And English Minor
Silpakorn University
08.2018 - 04.2022
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