Angsumarin Protacio
Financial Operations & Services Associate
Wangthonglang
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
Financial Operations Associate
TMBThanachart Bank Public Company Limited
07.2021 - Current
- Improve and coordinate cash flow management with diligent monitoring of receivables and payables practices.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Facilitated timely month-end closings with accurate general ledger reconciliations.
- Boosted client satisfaction by efficiently addressing and resolving customer inquiries and concerns.
Banking Customer Service Representative
Thanachart Bank Public Company
01.2019 - 07.2021
- Assisted customers in navigating online banking platforms (PromptPay banking system), improving their overall digital banking experience.
- Enhanced customer satisfaction by providing prompt and accurate responses to inquiries regarding bank products and services.
- Developed strong relationships with clients through personalized service, building trust and loyalty with the bank.
Senior Accounting Officer
Thanachart Bank (Public) Co., Ltd.
10.2011 - 07.2021
- Process/handles all kinds of ad hoc reports that is required for each branch bank
- Auditing all documents from each responsible branch bank under the area of responsibility on a daily basis
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Gathered financial information, prepared documents, and closed books.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
Modern Branch Officer
Siam City Bank Public Co., Ltd.
03.2003 - 10.2011
- Represent as the back office of each branch
- Mainly dealing with accounting, HR, procurement and support of all operations work necessary for the branch
- Process/handles all kinds of ad hoc reports that is required for each bank
- Handles all kinds of requirement that are important for the operations of each branch
Senior Accountant
Galdini Jewelry Co., Ltd.
05.2002 - 02.2003
- Handles accounting activities and financial reporting for the company
- Prepared monthly journal entries and reconciliations.
- Reconciled accounts and created documents for monthly closure procedures.
Accountant
P & S Rangsit Co., Ltd.
04.2000 - 03.2002
- Managed accounts payable and receivable functions, maintaining accurate records and timely payments to vendors while collecting outstanding invoices.
- Assisted with budget preparation, monitoring expenses, and providing timely updates to management on variances.
- Supported month-end closing process by preparing financial statements, variance analyses, and account reconciliations.
Cashier
Gems Gallery Co., Ltd.
09.1999 - 01.2000
- Handles cash register and process activities concerning foreign exchange
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Master’s - Bus. Admin. (Finance)
Ramkhamhaeng University
Bangkok, Thailand 01.2008 - 01.2010
Bachelor’s - Bus. Admin. (Accounting)
Dhurakijpundit University
Nonthaburi, Thailand 01.1996 - 01.1998
Higher Vocational - Accounting
Thonburi Commercial College
Bangkok, Thailand 01.1994 - 01.1996
Vocational - Accounting
St. Joan of Arc Commercial School
Bangkok, Thailand 01.1991 - 01.1994
Skills
Experienced in performing bank reconciliations
General ledger reconciliation
Accounts receivable processing
Payment reconciliation
Collaborative teamwork
Openness to new knowledge
Customer engagement
Adaptability to change
Financial accounts reconciliation
References
- Dr. Saichol Puengyaem, Chief Operation Officer, 081-558-7377, Ennovie Co., Limited
- Ms. Penkhae Kongrareuay, Managing Director, 094-920-5583, Tree-Precision Co., Limited
PERSONAL DATA
- Sex: Female
- Nationality: Thai
- Age: 49
- Marital Status: Married
- Height: 162 cm.
- Birth date: 1976-04-06
- Weight: 69 kgs.
Timeline
Financial Operations Associate
TMBThanachart Bank Public Company Limited
07.2021 - Current
Banking Customer Service Representative
Thanachart Bank Public Company
01.2019 - 07.2021
Senior Accounting Officer
Thanachart Bank (Public) Co., Ltd.
10.2011 - 07.2021
Master’s - Bus. Admin. (Finance)
Ramkhamhaeng University
01.2008 - 01.2010
Modern Branch Officer
Siam City Bank Public Co., Ltd.
03.2003 - 10.2011
Senior Accountant
Galdini Jewelry Co., Ltd.
05.2002 - 02.2003
Accountant
P & S Rangsit Co., Ltd.
04.2000 - 03.2002
Cashier
Gems Gallery Co., Ltd.
09.1999 - 01.2000
Bachelor’s - Bus. Admin. (Accounting)
Dhurakijpundit University
01.1996 - 01.1998
Higher Vocational - Accounting
Thonburi Commercial College
01.1994 - 01.1996
Vocational - Accounting
St. Joan of Arc Commercial School
01.1991 - 01.1994