Angelica Davila
Human Resources Professional
Orlando -
Summary
Passionate, self-motivated Human Resources professional seeking to obtain a Human Resources position in a fast-paced environment that offers professional challenges utilizing interpersonal skills, multitasking, and problem-solving skills. Adventurous, independent, and extensively well-traveled.
Overview
18
18
years of professional experience
16
16
years of post-secondary education
2
2
Languages
Work History
HR Consultant / Accountant
Freelance
09.2019 - Current
- Support and guide clients to maintain hiring process, policies, training guidelines and integration.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration. Facilitated onboarding sessions.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Managed conflict resolution by mediating disputes between employees, fostering a positive work environment.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Improved workplace culture by initiating diversity and inclusion initiatives, resulting in higher employee satisfaction levels.
- Recording and maintaining financial transactions.
HR Support
Long-term International Travel
07.2017 - 01.2019
- Travel independently though 15 different countries including Thailand, Vietnam, Cambodia, China, Tibet, Nepal, Sri Lanka, Myanmar, Malaysia, Indonesia, Singapore, South Korea, Japan, Taiwan, and Hong Kong
- Use English and Spanish language skills in a real-world setting.
- Trek for 15 days in Nepalese Himalaya.
- Participate in spiritual journey in Tibet.
- Apply extensive problem-solving and cross-cultural communication skills.
- Work as HR support, English Teacher and Program Coordinator in Thailand.
- Create curriculums for all students in grade 4 and 5 English program.
- Recruit foreign English teachers and Thai student with certain level of English.
- Manage new teachers’ orientation and schedules
- Conduct performance reviews and provided feedback to managers on employee performance.
- Create procedures and guidelines.
- Update training processes by reviewing existing documentation.
- Facilitate cultural integration planning and developed strategies to foster employee engagement.
- Assist with writing job postings and job descriptions.
Human Resources Generalist
Florida Hospital / Remx
09.2014 - 06.2017
- Provide support in functional areas of HR as recruitment and employment, personnel records, employee and/or labor relations, performance management, compensation management, benefits administration, organization development, training, AA/EEO, and special projects.
- Development and implementation of HR policies and procedures and their dissemination through employee booklets, communications, and/or meetings.
- Conduct interviews and extend offers to select candidates.
- Prepare reports in conformance with legislative/regulatory and organizational needs.
- Provide HR support to Directors and Managers and 1000+ employees at East Orlando location.
- Actively participates in outstanding customer service and accept responsibility in maintain relationships that are equally respectful to all.
HR Program Manager
Country Fresh / Effex
03.2013 - 05.2014
- Provide day-to-day Human Resources support, leadership, coordination, and direction including staffing, compensation and benefits, training and development for approximately 350 employees
- Delegate and monitor quality of work
- Plan and monitor new employee orientation and hiring process
- Ensure policies and procedures, accident prevention and employee handbook
- Manage conflict resolution processes to maintain harmonious workplace atmosphere, ensuring swift resolutions to disputes among employees.
- Process employee separations, disciplinary actions, and employee relation issues investigations.
- Maintain company compliance with local, state, and federal laws, in addition to established organizational standards.
- Design employee surveys to evaluate employee satisfaction.
- Motivate employees through special events, incentive programs, and constructive feedback.
- Respond, participate, and provide support for on-going safety issues and compliances.
HR & Safety Coordinator
Panera Bread, LLC.
12.2011 - 01.2013
- Support HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Develop and maintain HR policies and procedures.
- Provided high level of administrative assistance to HR Manager.
- HR office management, handle employees’ issues and needs.
- Develop employee’s orientation, training, safety meeting and committee.
- Investigate accidents and hazardous incidents to determine cause and made recommendations for corrective action.
- Review and analyzed safety data and statistics to identify trends and areas requiring improvement. Report near-miss, injuries and manage investigations, OSHA logs.
- Collaborate with management to develop strategic safety goals, promoting strong culture of workplace safety.
- Monitored workplace activities to determine compliance with safety regulations and standards.
- Conducted regular site inspections, identifying potential hazards and ensuring prompt resolution.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Coached employees, managers, and executives on effective safety policies.
Human Resources Manager
Domino Sugar, Inc.
02.2006 - 05.2011
- Responsible for all HR functions and Safety; manage employee relations, selection, recruitment, training and retention, benefits, compensation, payroll transactions, FMLA, vacations, and performance reviews.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Manage and monitor time attendance records and calculate incentives programs.
- Handle and manage workers’ compensation incidents, investigations, safety record, OSHA Logs, MSDS control, weekly safety metrics and performance stat annually.
- Develop surveys to employees, targeted towards improving employee’s fulfillment.
- HR support for approximately 115 employees
- Direct report to Plant Manager.
- Perform projects and organize employee activities, Develop, coordinate, and communicate policies and procedures.
Education
Human Capital Development - Human Resources Development
Cornell University
Orlando, FloridaSafety Coordinate Program - Training And Development
Panera Bread
Orlando, Florida 04.2001 - 04.2012
SHRM Certified Professional -
SHRM Certification
Orlando, Florida 01.2010 - 03.2010
Leadership Program - Training And Development
ASR, Inc.
Orlando, FloridaB.S., Accounting, Major, Science -
University of Los Andes
01.1995 - 04.2000
Skills
Phone
+1 321 297-1455
Volunteer And Projects Abroad
- International English Program, TELF Phuket, Thailand, 07/01/18, 05/01/22
- Turtle Conservational Abroad, Maximo Nivel, Costa Rica, 07/04/14, 09/10/14
- Teaching English Abroad, IVHQ, Italy, Europe, 07/10/11, 09/25/11
- Mentoring Kids, Orange County, Orlando, FL, 02/05/09, 05/10/11
Training
- BernieU - HR Prep 2022, Online, 2022
- BernieU – Establish a meaningful workplace culture, Online, 2022
- Emtrain - Ethic & Compliance - Ethics KPIs Compliance, Online, 2021
- Skill Share - Talent Acquisition: Avoid Biggest Mistakes in Hiring and Recruitment, Online, 2021
- HR.com – Coaching prevents burnout and improves Retention, Online, 2020
- BambooHR - How to Manage EE Turnover and Engagement & Strategic HR, Orlando, FL, 2017
- Florida Hospital - HR Compensation & Action Based Interview Program -ABI, Orlando, FL, 2016
- Florida Hospital - Job description & Position Analysis, Orlando, FL, 2015
- Effex Management Solutions - I-9 Training, Orlando, FL, 2014
- Kelley Kronenberg, Attorney - Year in Review-HR laws and Regulations, Seminar Orlando, FL, 2012
- Lykes Insurance - Employment Heath & Care Reform, Seminar, Orlando, FL, 2011
- Wet’n Wild - Increasing HR Effectiveness during difficult economy, Seminar, Orlando, FL, 2010
- Workforce Central Florida - Annual State of the Workforce Summit, Orlando, FL, 2008 & 2009
- Medero Medical - Worker’s Compensation Overview, Seminar, Orlando, FL, 2008
- Valencia Enterprise - Succession Planning, Seminar, Orlando, FL, 2008
Timeline
HR Consultant / Accountant
Freelance
09.2019 - Current
HR Support
Long-term International Travel
07.2017 - 01.2019
Human Resources Generalist
Florida Hospital / Remx
09.2014 - 06.2017
HR Program Manager
Country Fresh / Effex
03.2013 - 05.2014
HR & Safety Coordinator
Panera Bread, LLC.
12.2011 - 01.2013
SHRM Certified Professional -
SHRM Certification
01.2010 - 03.2010
Human Resources Manager
Domino Sugar, Inc.
02.2006 - 05.2011
Safety Coordinate Program - Training And Development
Panera Bread
04.2001 - 04.2012
B.S., Accounting, Major, Science -
University of Los Andes
01.1995 - 04.2000
Human Capital Development - Human Resources Development
Cornell University
Leadership Program - Training And Development
ASR, Inc.
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