Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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ANGELA PETROVA

College Student

Summary

Resilient, adaptable, pro-active, and a perfectionist. Confident in displaying numerous abilities, developed through always looking for more fulfillment - personal, academic, and professional. My communication skills are excellent, and I have a strong commitment to research. Experience in business-oriented college environment where I collected research information, created individual reports and learned about Project Management, Marketing, Supply Chain and Finance. Contribution on school or extra curricular projects, which led to significant results and improvements.

Overview

1
1
year of professional experience
7
7
years of post-secondary education
1
1
Certification
4
4
Languages

Work History

Digital Marketing Assistant

Pro Audio Ltd.
Burgas
05.2020 - 09.2020
  • Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.
  • Tracked and reported on marketing campaign performance monthly to help with optimizing current and future plans.
  • Created and presented pitch materials, proposals and presentations.
  • Implemented new strategies to improve click-through rates and conversion.
  • Optimized social media channels and web pages to improve SEO and usability.

Waitress/Bartender

In de Brouwerij
Leeuwarden
11.2021 - 07.2022
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Front Desk Receptionist

Hotel Marina Holiday Club
Pomorie/ Burgas
06.2021 - 08.2021
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Designed employee work schedules to address complete operational needs.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Trained new team members on company procedures, customer service and issue resolution.

Education

Bachelor of Arts - International Business

NHL Stenden University of Applied Sciences
Leeuwarden, Netherlands
08.2020 - Current

Bachelor of Science - European Studies

Sofia University St. Kliment Ohridski
Sofia, Bulgaria
10.2019 - 02.2020

High School Diploma -

School of Mathematics And Natural Sciences Acad. N
Burgas, Bulgaria
09.2014 - 05.2019

Skills

    Social media tools

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Certification

Google certificates: Fundamentals of Digital Marketing

Accomplishments

  • Achieved a 198% increase in account reach and engagement on the social media account of my college's minor program by executing a new content strategy and diversifying the feed.
  • Since joining my university's association events organization and implementing engaging and active traditional and digital marketing campaigns, a significant increase in audience turnout and success rate has been noted.
  • Collaborated with team of managers in my last work, regarding the marketing strategies and revenue increase, through improving customer relationship and value-driven positioning.
  • Successfully carried out and won a one-week university project on the topic of Management in the Hospitality industry for Hilton hotels in my first year of studies, by implementing a new strategy of scheduling shifts and operating teams, compliant with Human Resource improved politics.

Timeline

Google certificates: Fundamentals of Digital Marketing

05-2022

Waitress/Bartender

In de Brouwerij
11.2021 - 07.2022

Front Desk Receptionist

Hotel Marina Holiday Club
06.2021 - 08.2021

Bachelor of Arts - International Business

NHL Stenden University of Applied Sciences
08.2020 - Current

Digital Marketing Assistant

Pro Audio Ltd.
05.2020 - 09.2020

Bachelor of Science - European Studies

Sofia University St. Kliment Ohridski
10.2019 - 02.2020

High School Diploma -

School of Mathematics And Natural Sciences Acad. N
09.2014 - 05.2019
ANGELA PETROVACollege Student