Anan Kuldilokchai
Guest Service Agent
Bangkok
Summary
Gained extensive experience in high-paced hospitality environments, focusing on customer satisfaction and efficiency. Developed exceptional communication and multitasking skills, ensuring smooth operation and enhanced guest experiences. Looking to transition into new field, leveraging these skills to contribute effectively in different setting.
Overview
1
1
year of professional experience
2024
2024
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Food and Beverage Attendant
Anantara Hotels, Resorts & Spa
04.2024 - 07.2024
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
Guest Services Agent
Sanctuary Living Co.,Ltd.
Bangkok, Thailand
11.2023 - 01.2024
- Managed check-in and check-out procedures for guests.
- Answered guest inquiries and provided information regarding hotel services and amenities.
- Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
Education
Bachelor of Business Administration -
King Mongkut's Institute of Technology Ladkrabang
Skills
Hospitality
Guest Services
Customer Service
Adaptability under pressure
Reliability and punctuality
Teamwork and collaboration
Multitasking
Excellent communication
Certification
TOEIC Certificate, Center for Professional Assessment (Thailand), 04/01/25, 04/30/27, 935
Timeline
Food and Beverage Attendant
Anantara Hotels, Resorts & Spa
04.2024 - 07.2024
Guest Services Agent
Sanctuary Living Co.,Ltd.
11.2023 - 01.2024
Bachelor of Business Administration -
King Mongkut's Institute of Technology Ladkrabang