Ally Supattra
Ramintra Bangkok,TH
Summary
Dynamic sales professional with a proven track record. Proficient in Microsoft Office Suite and CRM software, I leverage strong leadership and problem-solving skills to drive team performance and enhance customer satisfaction.
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
22
22
years of professional experience
Work History
Store Manager
Cotton On
Glebe Sydney
08.2020 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Trained and mentored staff on customer service standards.
- Oversaw inventory management to maintain stock levels.
- Implemented visual merchandising strategies to enhance product displays.
- Collaborated with marketing teams on promotional campaigns.
- Developed team schedules to optimize labor efficiency.
- Recruited, trained and supervised new employees.
- Prepared reports to support informed decision-making within the organization.
- Executed sales plans to meet business objectives effectively.
ADMINISTRATION AND SALE MANAGER
Paz plumbing Contractors PTY LTD
Botany
07.2019 - 01.2023
- Build, manage, and oversee the daily operations of the sales team.
- Build and manage relationships with internal stakeholders. Develop and implement strategies to retain clients, and encourage referrals.
- Raise the PO and PR accurately in the system.
- Lead, train, and motivate the sales team to maximize performance.
- Provide financial support by processing payments, internal payment requests, purchasing orders, and invoicing.
- Raised purchase orders and payment requests accurately in the system.
- Motivated sales team through effective leadership and support initiatives.
OPERATIONS MANAGER
Koloeri PTY LTD
Bondi Junction
01.2016 - 07.2018
- Managed daily operations to ensure workflow efficiency and compliance.
- Problem solving and conflict resolution.
- Manage daily stock returns and warehousing reconciliations.
- Utilising customer relationship management.
- Liaise with the customer service, sales and warranty teams to support customer satisfaction goals.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Maintained accurate inventory records to track stock levels and minimize costs.
Store Manager
DECJUBA
Randwick
07.2014 - 01.2016
- Coach and develop a high-performing team and ensure they have the tools and motivation to achieve their goal.
- Ensure the store operations and retail standards are implemented.
- Provide constructive feedback to the team.
- Having a strong visual merchandising skills and proactive with problem solving and decision making.
- Ensure efficient operations of store to meet sales and KPI.
Retail Sales Associate
Michael Kors
Sydney Airport
01.2014 - 07.2014
- Assisted customers in finding products and making informed purchase decisions.
- Maintained visual merchandising standards to enhance product display and brand image.
- Processed transactions accurately using point-of-sale systems for efficient checkout.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to replenish stock and ensure product availability.
- Educated customers on brand promotions and loyalty programs to increase engagement.
- Handled customer complaints in a professional manner.
- Tracked inventory levels throughout the day and restocked items as needed.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
PRIVILEGE OFFICER
EUROPCAR
Parramatta
01.2013 - 01.2014
- Deliver the business promise and expectations of the customer.
- Offer high standard of customer service and Provide world class customer service and delight them in anyway possible.
- Make reservations for any privilege member.
- Assist with any enquiries for immediate and future bookings.
- Assist with daily reports.
- Open and close rental contracts, and make amendments where necessary.
- Assisted customers with reservations and rental agreements efficiently.
RECEPTIONIST/RESERVATION
8HOTEL / PENSIONE GEORGE ST.
SYDNEY
05.2010 - 01.2013
- My Responsibilities to assure front desk is manned and maintained at all time.
- Greeting guests as they check in and out, cash handling and perform necessary services.
- Review arrivals and departures before start.
- Liaison with housekeeping for on check outs and offers.
- Respond and take action on guest complaints.
- Acknowledge reservations and cancellations.
ADMINISTRATOR
HURK COMMUNICATION PTY LTD
BANGKOK
01.2004 - 01.2007
- Worked with office manager to coordinate schedules with other company professionals.
- Filed completed documents and retrieve information as needed.
- Handled package deliveries and receipt.
- Handled all media and public relations inquiries.
- Strategies and make future recommendations.
Education
Associate of Arts - Fashion Merchandising
BangkokFA
Bangkok 03-2015
DIPLOMA - Management
SYDNEY BUSINESS & TRAVEL ACADEMY
Sydney, NSW01.2009
Bachelor of Arts - Advertising
St John's University
Bangkok03-2002
Skills
- Microsoft Office Suite
- CRM software
- AI tools
- Graphic design software
Timeline
Store Manager
Cotton On
08.2020 - Current
ADMINISTRATION AND SALE MANAGER
Paz plumbing Contractors PTY LTD
07.2019 - 01.2023
OPERATIONS MANAGER
Koloeri PTY LTD
01.2016 - 07.2018
Store Manager
DECJUBA
07.2014 - 01.2016
Retail Sales Associate
Michael Kors
01.2014 - 07.2014
PRIVILEGE OFFICER
EUROPCAR
01.2013 - 01.2014
RECEPTIONIST/RESERVATION
8HOTEL / PENSIONE GEORGE ST.
05.2010 - 01.2013
ADMINISTRATOR
HURK COMMUNICATION PTY LTD
01.2004 - 01.2007
Associate of Arts - Fashion Merchandising
BangkokFA
DIPLOMA - Management
SYDNEY BUSINESS & TRAVEL ACADEMY
Bachelor of Arts - Advertising
St John's University