Profil professionnel
Vue d'ensemble
Expérience professionnelle
Formation
Compétences
Informations complémentaires
Personnalisé
Langues
Frise chronologique
Generic

Alison Chams Muyard

Chief Digital Officer
Bangkok

Profil professionnel

Business-oriented and data-driven leader combining strategic thinking and operational execution. As an eCommerce Director with a deep passion for user experience (UX), I have a proven track record of building and optimizing digital ecosystems that prioritize customer satisfaction and business growth. With over 13 years of experience, my focus is on delivering seamless, intuitive, and high-converting online shopping experiences that cater to modern consumers.




Vue d'ensemble

2024
2024
years of professional experience
5
5
years of post-secondary education

Expérience professionnelle

eCommerce and Omnichannel executive VP

Central Retail
Bangkok
08.2023 - Actuel
  • Develop the global digital vision and strategy for Central Retail, maintain our top positioning in Thailand against key competitors
  • Align user experience with local standards while importing new international brands to sell as our key value proposition
  • Launch omnichannel initiatives to leverage our 74 stores as fulfillment centers

Chief Digital Officer

Galeries Lafayette
Paris
02.2017 - 05.2021
  • Direct Management of 80 persons
  • Develop the global digital vision and strategy for Galeries Lafayette, manage the P&L and ensure brand experience in line with brand experience
  • Manage and lead all aspects of : performance customer acquisition, digital marketing campaigns, eMerchandising strategy, web analytics, UX experience, social communications and omnichannel initiatives


Advisory board member

Target2Sell & Content Square

Chief eCommerce Officer

La Poste
Paris-Bordeaux
05.2022 - 07.2023

Within the Mail and Parcel Services Division:

  • Strategy Definition: Developing the vision and positioning of La Poste in the eCommerce Middle-Market segment, with a focus on differentiation and competitiveness.
  • Operational Roadmap Deployment: Implementing a strategic roadmap for two innovative digital products based on Artificial Intelligence and Big Data to enhance La Poste's competitive performance.
  • President Mavillemonshopping.fr : first market place in France with +20 000 merchants specializing in food, handmade, vintage, and craft items

Chief omnichannel Officer

CAMAIEU
Paris-Lille
07.2013 - 02.2017
  • Starting as a consultant to revamp eCommerce platform and launch CRM programs
  • Launching and managing the new CMS, eMerchandising and AB testing tools
  • Launching new international eCommerce websites for Italy, Poland and .COM

Formation

Management Master - Lafayette Leadership

ESCP Europe
01.2018 - 01.2019

Master 2 - Management

SKEMA BUSINESS SCHOOL
01.2007 - 01.2011

Compétences

  • Microsoft Office
  • Magento, Hybris, Shopify, Adobe, Mirakl
  • Soft skills: Flexibility, Adaptability, Leadership, Collaboration

Informations complémentaires

  • Ski (competition level)
  • Trail and Mountain Bike
  • Traveling all over the world

Personnalisé

  • Ski
  • Dance
  • Travels

Langues

French
English
Spanish

Frise chronologique

eCommerce and Omnichannel executive VP

Central Retail
08.2023 - Actuel

Chief eCommerce Officer

La Poste
05.2022 - 07.2023

Management Master - Lafayette Leadership

ESCP Europe
01.2018 - 01.2019

Chief Digital Officer

Galeries Lafayette
02.2017 - 05.2021

Chief omnichannel Officer

CAMAIEU
07.2013 - 02.2017

Master 2 - Management

SKEMA BUSINESS SCHOOL
01.2007 - 01.2011

Advisory board member

Target2Sell & Content Square
Alison Chams MuyardChief Digital Officer