Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ALHANA MAYEETAE

ALHANA MAYEETAE

HATYAI

Summary

Dynamic and service-oriented receptionist with proven expertise at GRAND PINK & GRAND PINK PARK HOTEL. Excelled in enhancing front desk efficiency and customer satisfaction through exceptional organization and communication skills. Proficient in Microsoft Office and adept at managing multi-line phone systems, ensuring a welcoming environment for all visitors.

Overview

8
8
years of professional experience

Work History

Receptionist

GRAND PINK & GRAND PINK PARK HOTEL
HATYAI THAILAND
02.2018 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Handled cash transactions and maintained sales and payments records accurately

Education

Bachelor of Science - Animal Science And Technology

PRINCE OF SONGKHLA UNIVERSITY
SURATTHANI , THAILAND
05.2017

Skills

  • Telephone skills
  • Front desk operations
  • Reception desk management
  • Positive and professional
  • Customer service
  • Microsoft office
  • Customer/Client relations
  • Customer and client relations
  • Data inputting

Languages

Thai
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Malay
Bilingual or Proficient (C2)
Chinese (Mandarin)
Beginner (A1)

Timeline

Receptionist

GRAND PINK & GRAND PINK PARK HOTEL
02.2018 - Current

Bachelor of Science - Animal Science And Technology

PRINCE OF SONGKHLA UNIVERSITY
ALHANA MAYEETAE