Alexandra-Andreea Sfrijan
Bucharest, Romania
Summary
Dedicated cabin crew professional with over 5 years of experience delivering premium service across Middle Eastern and international routes. My journey from Saudia Airlines to Business Class service at Etihad Airways has taught me that exceptional hospitality comes from genuinely connecting with passengers and anticipating their needs.
I thrive in multicultural environments through my extensive experience serving diverse international travelers. My recent experience in digital marketing has strengthened my communication skills and attention to detail, but reinforced my passion for face-to-face service and creating positive travel experiences.
I'm eager to bring my proven service excellence and authentic enthusiasm for aviation to Emirates' world-class cabin crew team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Digital Marketing Executive
ByteAnt
Europe- Remote
11.2024 - Current
- Developed strategic communication skills managing international client relationships and cross-cultural teams
- Improved analytical abilities and attention to detail through data-driven campaign optimization
- Strengthened problem-solving capabilities in a fast-paced, deadline-driven environment
Premium Flight Attendant
Etihad Airways
Abu Dhabi
03.2022 - 07.2024
- Elevated customer loyalty by delivering personalized interactions, promptly addressing concerns, and maintaining a high level of professionalism in issue resolution
- Consistently attended training sessions focused on increasing understanding of safety protocols, customer satisfaction strategies, and airline guidelines
- Maintained exceptional service standards while managing passenger safety and comfort across diverse cultural backgrounds
- Collaborated with multinational crew members to ensure smooth flight operations
FLIGHT ATTENDANT
WIZZ AIR HUNGARY
06.2021 - 03.2022
- Performed excellent customer service and creates friendly atmosphere on board
- Manages in-flight sales and cash handling
- Properly executes duties related to safety of the aircraft and the passengers
FLIGHT ATTENDANT
SAUDIA AIRLINES
01.2019 - 01.2020
- Successfully completed: Saudia Initially Flight Attendant Safety, Saudia Crew Resources Management Initial Training, Basic Cabin Crew Training Course, TOP 5 Service Training
- Provided comprehensive cabin service to passengers on domestic and international routes
- Ensured passenger safety through rigorous adherence to aviation safety protocols
- Managed challenging situations with diplomacy and professionalism
- Developed strong cross-cultural communication skills
Education
UNIVERSITY - Faculty of Philosophy, Social and Politics Sciences
Alexandru Ioan Cuza University
Iasi, Romania01-2020
BACCALAUREATE DIPLOMA -
Nicolae Iorga Technological High School
Negresti, Romania2017
Skills
- Premium Cabin Service Excellence
- Exceptional Customer Service
- Hospitality Service Expertise
- Multicultural Communication & Sensitivity
- Calm Under Pressure & Emotionally Resilient
- Adaptability to Shifts, Change & Multinational Environments
- Professional Grooming & Personal Presentation
- Team Collaboration & Exceptional Teamwork
- Safety Awareness & Emergency Procedure Trained
- Passenger Safety, Security & Comfort Focused
- Problem-Solving & Conflict Resolution
- Time Management & Efficiency in High-Pressure Situations
- Attention to Detail & Compliance with Standards
- Clear Communication & Active Listening
Certification
Aviation Safety Training
First Aid & CPR Certification
Languages
- Romanian
- English
Timeline
Digital Marketing Executive
ByteAnt
11.2024 - Current
Premium Flight Attendant
Etihad Airways
03.2022 - 07.2024
FLIGHT ATTENDANT
WIZZ AIR HUNGARY
06.2021 - 03.2022
FLIGHT ATTENDANT
SAUDIA AIRLINES
01.2019 - 01.2020
UNIVERSITY - Faculty of Philosophy, Social and Politics Sciences
Alexandru Ioan Cuza University
BACCALAUREATE DIPLOMA -
Nicolae Iorga Technological High School
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