Abhisit Suwanthong
System Analyst
Phetchabun
Summary
To find a challenging Senior System Analyst or similar role that will utilize current experience and knowledge, and allow for learning and picking up new skills.
Service-minded system analyst/service engineer with proven expertise in process analysis, risk assessment and solution design. Ability to work and communicate well with multiple teams. Proactive self-manager able to complete assigned tasks in a timely and efficient manner.
Overview
8
8
years of professional experience
11
11
years of post-secondary education
Work History
System Analyst
Krungsri Nimble
2021.07 - Current
- Analyze Business needs, gather information, requirements, and identify impact of technical and functional related of proposed implementation solution
- Coordinate with internal, cross team and external stakeholders including vendors to facilitate and deliver project within scope and timeline/ business need
- Responsible for all pre-implementation (impact analysis, development, solution design), implementation (DEV, SIT, UAT)
- Controls solution by establishing specifications and coordinating production with developers/programmers.
- Work with QA and software testing teams.
- Support production incidents together with developer and operation team.
- Suggest and help to guide team for technical skills.
Senior System Analyst
True Digital Group
2018.05 - 2021.06
- Design features for the back-end platform
- Discuss and design solutions with back-end developers
- Design, develop, and maintain existing APIs to support the front-end team and various partners
- Communicate with front-end service engineers and developers regarding provided APIs
- Coordinate with developers, architects, product managers, and scrum masters
- Work with QA and software testing teams
- Research and find new tools and solutions to improve efficiency of business processes
- Reduce operating costs of technology and improve product performance
- Support production incidents together with DevOps and operation teams
- Self-driven and eager to learn and improve skill set.
Programmer support
MSC SITTIPOL CO., LTD
2017.03 - 2018.04
- Write clear and concise Documentation for the project
- Support solving problems on the system
- Test the system as assigned
- Write Manual for solved issues for future reference
- Monitor all system functions and jobs
- Failed jobs must be fixed within allotted time
- Problems that cannot be fixed are escalated to the development team
- Track all pending tasks
- Receive and analyze customer inquiries, identifying the scope of the problem and taking corrective action depending on the urgency of the problem
- Coordinate with SA, Programmer and others on each problem
- Prepare a manual for monitoring and resolution of potential problems
- Provide updates on issues to management, reporting on solutions and actions taken
- Complete summary of completed and unfinished tasks
- Ensure all issues are solved or have plans in place each day
- Communicate issues to all teams that are effected or responsible and follow up to make sure they fix it.
Information Technology Support Engineer
Make Up Technique International CO., Ltd. (MTI)
2016.08 - 2017.02
- Write clear and concise Documentation for the project
- Administration of SERVER, Network, ERP, POS and integrated camera system
- Test the systems as assigned
- Support Everything about IT (Headquarters and Branches)
- Train new employee's on ERP and POS.
Education
Bachelor's degree - Computer Science
Rattana Bundit University
2012.01 - 2016.04
High School - undefined
Phetlakornwitthaya
2005.01 - 2011.04
Skills
Requirements Analysis and Specification
undefinedOther Qualifications
English - Full professional proficiency, Microsoft Office, Windows OS, MAC OS, Linux, 40 wpm
Personal Information
- Date of Birth: 05/10/94
- Nationality: Thai
References
References are available upon request
Timeline
System Analyst
Krungsri Nimble
2021.07 - Current
Senior System Analyst
True Digital Group
2018.05 - 2021.06
Programmer support
MSC SITTIPOL CO., LTD
2017.03 - 2018.04
Information Technology Support Engineer
Make Up Technique International CO., Ltd. (MTI)
2016.08 - 2017.02
Bachelor's degree - Computer Science
Rattana Bundit University
2012.01 - 2016.04
High School - undefined
Phetlakornwitthaya
2005.01 - 2011.04
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