Lester Tan
General Manager
Singapore,Singapore
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
23
23
years of professional experience
7
7
years of post-secondary education
Work History
General Manager
Siam Sera FB Thailand
Samut Sakhorn, Thailand
03.2015 - 06.2021
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Developed and maintained relationships with customers and suppliers through account development.
- Implemented Epicor Enterprise Resource Planning (ERP) company wide from sourcing, production to account.
General Manager
Sera Foshan (FB) Co,. Ltd
Guangzhou, Foshan, China
01.2008 - 05.2015
- Set up this subsidiary company from scratch to cater to Japan customers' demand for their China operations.
- Lead the company through adverse and turbulent periods such as Japan Tsunami and Daikaku Island dispute between Japan and China.
- Turn company profitable within 5 years of operation.
CEO
Fine Components (Thailand) Co., Ltd.
Rayong, Thailand
01.2002 - 06.2007
- Turnaround this company to become profitable within 4 years.
- Implemented ISO 9001 Quality Assurance system in the company to produce product with consistent and reliable quality
- Cultivate Continuous Improvement thinking and problem solving culture in the company
- Developed a benefit and reward system in the company that aligns all stake holders interests to company objectives and policies.
General Manager/ Director
Teamsphere Ltd., Singapore
Singapore, Singapore
01.1996 - 12.1999
- Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.
- Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
- Lead the company to being listed in the Singapore Stock Exchange.
Education
Master of Business Administration MBA
University of Technology, Sydney
Sydney, Australia 01.2000 - 12.2001
Degree in Mechanical And Production Engineering
Nanyang Technological University, Singapore
Singapore 01.1990 - 12.1994
Skills
Managerial skills
Managerial Accounting
Quality Assurance System (ISO 9001 and TS16949)
Work flow planning
Cost reduction strategies
Budgeting and forecasting
SAP expertise (Epicor)
Strategic planning
Performance Evaluations
Cost reduction and containment
Business Development
Business administration
Lean manufacturing and quality systems
Report generation
Superb time management skills
Sales background
Operations management
Budgeting
Project planning and development
Complex problems analysis
P&L Management
Negotiation
Risk management
Employee relations and conflict resolution
Fluent in [English, Mandarin, Thai and Japanese]
Timeline
General Manager
Siam Sera FB Thailand
03.2015 - 06.2021
General Manager
Sera Foshan (FB) Co,. Ltd
01.2008 - 05.2015
CEO
Fine Components (Thailand) Co., Ltd.
01.2002 - 06.2007
Master of Business Administration MBA
University of Technology, Sydney
01.2000 - 12.2001
General Manager/ Director
Teamsphere Ltd., Singapore
01.1996 - 12.1999
Degree in Mechanical And Production Engineering
Nanyang Technological University, Singapore
01.1990 - 12.1994