Nadi Myo Win
Receptionist
Bangkok
Summary
Provide extensive communication skills, a friendly, calm, and confident personality to maximize satisfaction of customers, and an unwavering patience for customers who need additional assistance. Customer Service experienced professional with a passion for improving talents, exceeding knowledge while contributing to the achievement of company goals and targets.
Overview
5
5
years of professional experience
4
4
Languages
Work History
Cashier Team Lead/Digital Marketing Associate
DC Fashion & Clothing
Myanmar
03.2020 - 02.2022
- Managed warehouse and Inventory
- Maintained supply level in counter and customer areas to typical demands
- Consistently meet upsell goals by highlighting target merchandise with promotional strategies.
- Monitored areas for security issues and safety hazards.
- Quickly and accurately counted drawers at start and end of each shift.
Customer Engagement Officer
Shop.com.mm
Myanmar
06.2019 - 06.2020
- Collaborated with team members to achieve target results.
- Answer phone calls, emails and faxes per day, addressing customer inquiries, solving problems and providing delivery information
- Maintained up to date knowledge of products and service changes
- Maintained accurate and current customer data with manual forms processing and digital information update
- Developed, updated and organized Alilang database to handle customer and delivery data.
Customer Care Representative
Telenor Myanmar
Myanmar
03.2017 - 06.2019
- Maintained and managed customer files and databases.
- As a customer representative of a telecom, dealt with enormous amount of feedbacks and complaints
- Managed to communicated with customers in a constructive way and friendly way while increasing the up-selling sales
- Working closely with different departments base on customer difficulties and needs
- Have good problem-solving skills in tight situations
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
Education
Philosophy
Mandalay Yadanarbone University
Myanmar Skills
Communication
Teamwork
Products Restocking
Cash register skills
Problem Solving
Retail Merchandising
Digital Marketing skill
Cover letter
As a customer engagement officer, my communication skills are outstanding. My good interpersonal skills are crucially essential to be in loving audience/potential customers. I have a great love and passion for customer service because I thoroughly enjoy communicating with these skills for your company. I am confident that I will stand out from other applicants for this position. I believe I can use all of my qualities and experience to develop your company as any leverage
Sincerely,
Nadi
Timeline
Cashier Team Lead/Digital Marketing Associate
DC Fashion & Clothing
03.2020 - 02.2022
Customer Engagement Officer
Shop.com.mm
06.2019 - 06.2020
Customer Care Representative
Telenor Myanmar
03.2017 - 06.2019
Philosophy
Mandalay Yadanarbone University