Nadi Myo Win
Receptionist
Bangkok
Summary
Provide extensive communication skills, a friendly, calm, and confident personality to maximize satisfaction of customers, and an unwavering patience for customers who need additional assistance. Customer Service experienced professional with a passion for improving talents, exceeding knowledge while contributing to the achievement of company goals and targets.
Overview
5
5
years of professional experience
4
4
Languages
Work History
Cashier Team Lead/Digital Marketing Associate
DC Fashion & Clothing
Myanmar
03.2020 - 02.2022
- Managed warehouse and Inventory
- Maintained supply level in counter and customer areas to typical demands
- Consistently meet upsell goals by highlighting target merchandise with promotional strategies.
- Monitored areas for security issues and safety hazards.
- Quickly and accurately counted drawers at start and end of each shift.
Customer Engagement Officer
Shop.com.mm
Myanmar
06.2019 - 06.2020
- Collaborated with team members to achieve target results.
- Answer phone calls, emails and faxes per day, addressing customer inquiries, solving problems and providing delivery information
- Maintained up to date knowledge of products and service changes
- Maintained accurate and current customer data with manual forms processing and digital information update
- Developed, updated and organized Alilang database to handle customer and delivery data.
Customer Care Representative
Telenor Myanmar
Myanmar
03.2017 - 06.2019
- Maintained and managed customer files and databases.
- As a customer representative of a telecom, dealt with enormous amount of feedbacks and complaints
- Managed to communicated with customers in a constructive way and friendly way while increasing the up-selling sales
- Working closely with different departments base on customer difficulties and needs
- Have good problem-solving skills in tight situations
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
Education
Philosophy
Mandalay Yadanarbone University
Myanmar Skills
Communication
Cover letter
As a customer engagement officer, my communication skills are outstanding. My good interpersonal skills are crucially essential to be in loving audience/potential customers. I have a great love and passion for customer service because I thoroughly enjoy communicating with these skills for your company. I am confident that I will stand out from other applicants for this position. I believe I can use all of my qualities and experience to develop your company as any leverage
Sincerely,
Nadi
Timeline
Cashier Team Lead/Digital Marketing Associate
DC Fashion & Clothing
03.2020 - 02.2022
Customer Engagement Officer
Shop.com.mm
06.2019 - 06.2020
Customer Care Representative
Telenor Myanmar
03.2017 - 06.2019
Philosophy
Mandalay Yadanarbone University
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