I am a passionate Waterman with a deep love of the Ocean
Declan Rowland
Sales Executive
Mueang Phuket,Thailand
Summary
• Sales Executive with Marriott Vacations Worldwide. 11 Years working in an Asian and Central American resort destinations. Collaborating with associates and cultivating client relationships from over 57 countries. Hard working, energetic, and top-rated sales associate with superb negotiation skills. Easy to talk to, and highly motivated to say the least. Held in high esteem for consistently meeting monthly sales targets. Adhering to USA, Singapore and Thailand compliance.
• Relationship developer fostering rapport with clients in 57+ countries regarding sales and marketing. Emotional intelligence expert with highly honed active listening skills. Deep knowledge of construction techniques and construction processes.
Overview
31
31
years of professional experience
5
5
years of post-secondary education
Work History
Co-Founder/Proprietor
ThePhuketPaddleCompany.com
Phuket, Thailand
03.2020 - Current
- Inspired by global pandemic and mass lay-offs in Hospitality Industry in Phuket.
- I Created e-commerce platform to help unemployed Hotel staff with creative talents.
- Using Thai Teak and Acacia wood organised local Phuket people to hand carve traditional Thai boat paddles.
- These paddles were then hand painted and decorated by local artists.
- Sold on-line as decorative wall hangings.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Collaborated with development teams, internal customers and product line management to verify delivery of desired quality requirements to distributors.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Managed divisional marketing, advertising and new product development.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
Master Sales Executive
Marriott Vacation Worldwide
Mai Khao, , Phuket, Thailand.
09.2018 - Current
- Selling Marriott Vacation club memberships face to face.
- Team member that commenced virtual/video presentations with Marriott’s existing owner base during lockdowns and pandemic
- Achieved Master Sales Executive Status with MVW ($10M+ Career Sales).
- Successfully achieved 120% of standard performance, 18% close, and $3.2K VPG.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Sales Manager
AM Resorts, Dreams.
Las Mareas, Provincia de Guanacaste, Costa Rica.
06.2017 - 11.2017
- Implementing of English-speaking Sales Line
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Supervised sales team of 12 people, stepping in to support employees and deliver smooth sales processes for clients.
- Increased monthly gross sales from $60,000 to $500,000 and exceeded goals for sales, revenue and profit margins.
Senior Sales Executive
Marriott Vacations Worldwide
Mai Khao, , Phuket, Thailand
11.2009 - 05.2017
- Demonstrated products and features to customers, answered questions and overcame objections.
- Received Marriott Sales Sapphire recognition for achieving $100,000 in sales annually.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Sold Marriott Timeshare to new and established customers.
- Developed relationships with high-profile clientele by successfully employing Balanced approached sales techniques.
Owner/Operator
Self - Employed
Dublin, Ireland
03.2007 - 01.2009
- Renovated and refurbished four houses as part of my investment portfolio
- Managed day-to-day business operations
- Used well-honed negotiation skills to garner cost-effective pricing for construction materials and labour costs
- Successfully leased the properties on long term leases
Sales Manager/ Developments Manager
AWG properties Ltd., subsidiary of AWG plc
Dublin, Ireland
02.2003 - 11.2006
- Managed team of property professionals who created and executed Sales and marketing strategy for 800+ residential units in 3 different new projects comprising of houses and apartments in Dublin, Ireland.
- Achieved record sale prices and massive media attention as direct result of innovative marketing.
- Handled customer relations issues, enabling quick resolution and client satisfaction
- Supervised successful withdrawal of AWG properties Ltd from Ireland so to focus on UK market. Negotiated sale of 2 major land banks to partners for over 40 million Euro shattering all previous records for development land in greater Dublin region.
- Supervised retro fit by main building contractor of heating plumbing in 150 apartments under joint venture insurance claim. I negotiated with each individual apartment owner their entitlements under terms of insurance claim. In what was very difficult circumstances I managed job over 2 years and brought it to successful conclusion.
Owner/Operator
Rowlands Bar
Castlebar, County Mayo, Ireland.
01.2002 - 01.2003
- Supervised redevelopment of existing Bar/public house.
- Managed day-to-day business operations.
- After one year when Bar was operating at full capacity successfully leased business on long term contract to third party.
Sales/Developments Manager
T.J. Gaughan Construction Ltd
Castlebar, County Mayo, Ireland.
03.1998 - 12.2002
- Saved $110,000 by implementing cost-saving initiatives that addressed long-standing problems
- Supervised work of contracted employees to keep on task for timely completion
- Delivered exceptional level of service to each customer by listening to concerns and answering questions
- Led projects and analyzed data to identify opportunities for improvement
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Owner/Operator
Rowlands Auctioneers and Estate Agents
Castlebar, County Mayo, Ireland.
01.1994 - 02.1998
- Overall responsibility for day to day running of business including negotiations, sales strategies and marketing.
- Viewings and inspections of properties, collecting deposits, rents.
Commercial Diver
Oceaneering Int
Dubai, United Arab Emirates
06.1991 - 11.1993
- Inspected underwater pipelines, pilings, buoy systems and plant intakes with CCTV, digital photography and testing equipment.
- Maintained and checked diving equipment for functionality and safety.
- Repaired offshore oil installations in high-risk underwater setting.
- Checked and maintained diving equipment such as helmets, air tanks or gauges.
- Reviewed all emergency procedures before each dive and followed safety protocols to protect team members.
Sales and Letting Agent
Young and Son Estate Agents
Rathmines, Dublin, Ireland.
09.1990 - 03.1991
- Selection and vetting of tenants, preparing leases/agreements, issuing notices/correspondence, viewings and inspections of properties, collecting deposits, rents, facilitating B.E.R.
- Ratings.
- Sales Executive Accolades.
Education
Diploma - Property Valuations, Irish Property Law.
Institute of Professional Auctioneers And Estate Agents
Leason Street, Dublin, Ireland 01.1988 - 01.1990
Diploma Property - Property Valuations, Construction Technology.
Dublin Institute of Technology
Bolton Street, Dublin, Ireland 01.1987 - 01.1990
Commercial Diving Training HSE Part 1,2,3 and 4 - Commerical Diving Qualifications
The Underwater Centre Ltd
Fort William, Inverness-Shire, PH33 6LZ, Scotland 11.1990 - 03.1991
Skills
Customer service
undefinedInterests
I Kitesurf, Surf, Scuba dive and stand- up paddle boarding
Long distance swimming is my mediation and stress relief
I enjoy a healthy lifestyle preferring to rise early and start the day with a swim in the ocean or a walk on the beach
Accomplishments
• Recipient of the following awards: 2018 Culture Award, 2018 Masters Sales Executive ($10M+ career sales), 2010 Sales Executive of the Year ($2.1M in volume), and 2009 Sales Rookie of the Year ($800K).
• 44 career “Way to Go” awards of Excellence from Steve Weize CEO of Marriott Vacations Worldwide in recognition of Clients Sales satisfaction
• I am especially proud that for the first two months of 2017 I had the second highest volume in Global Sales for Marriott Vacations Worldwide. My name and photo were displayed in all Marriott Sales sites worldwide recognizing this achievement.
CliftonStengths
SIGNATURE THEMES
1. Ideation
2. Intellection
3.Input
4.Strategic
5.Relator
GALLUP
Timeline
Co-Founder/Proprietor
ThePhuketPaddleCompany.com
03.2020 - Current
Master Sales Executive
Marriott Vacation Worldwide
09.2018 - Current
Sales Manager
AM Resorts, Dreams.
06.2017 - 11.2017
Senior Sales Executive
Marriott Vacations Worldwide
11.2009 - 05.2017
Owner/Operator
Self - Employed
03.2007 - 01.2009
Sales Manager/ Developments Manager
AWG properties Ltd., subsidiary of AWG plc
02.2003 - 11.2006
Owner/Operator
Rowlands Bar
01.2002 - 01.2003
Sales/Developments Manager
T.J. Gaughan Construction Ltd
03.1998 - 12.2002
Owner/Operator
Rowlands Auctioneers and Estate Agents
01.1994 - 02.1998
Commercial Diver
Oceaneering Int
06.1991 - 11.1993
Commercial Diving Training HSE Part 1,2,3 and 4 - Commerical Diving Qualifications
The Underwater Centre Ltd
11.1990 - 03.1991
Sales and Letting Agent
Young and Son Estate Agents
09.1990 - 03.1991
Diploma - Property Valuations, Irish Property Law.
Institute of Professional Auctioneers And Estate Agents
01.1988 - 01.1990
Diploma Property - Property Valuations, Construction Technology.
Dublin Institute of Technology
01.1987 - 01.1990
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