Podsawat Tangyai
Computer Engineering
Bangkok,10
Summary
Agile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Presents customer concerns to internal development staff for integration into future updates. Positively impacts all customer interactions and engineering efforts for supported products.
Overview
6
6
years of post-secondary education
Work History
IT Support Engineer
NHK SPRING (THAILAND) CO.,LTD.
06.2021 - 08.2021
- Wrote and reviewed tickets to request maintenance to various types of equipment.
- Documented all transactions and support interactions in system for future reference and addition to knowledge base.
- Provided support for networking protocols and characteristics.
Education
High School Diploma -
Triamudomsuksa Pattanakarn School
05.2012 - 03.2018
Skills
Desktop support
Timeline
IT Support Engineer
NHK SPRING (THAILAND) CO.,LTD.
06.2021 - 08.2021
High School Diploma -
Triamudomsuksa Pattanakarn School
05.2012 - 03.2018
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