PIMOL INTAUNVONG
Chiang Mai
Summary
I believed that with my experience with expertise in business development, education marketing, and hospitality management. Proven ability to cultivate relationships, achieve targets, and deliver exceptional customer service across diverse industries. Strong communication and interpersonal skills, adept at building trust and rapport with clients, students, and guests. Resourceful and adaptable, able to thrive in fast-paced environments and manage multiple priorities effectively. And I enjoy writing as a hobby and I also compose stories for my son and for other children to read as well. Thank you for considering my application for the Remote AI Training for Thai Writers position. I appreciate this opportunity.
Overview
5
5
years of professional experience
Work History
Airbnb Co-host
Belcarra Space
10.2023 - Current
- Property Manager, responsibility for managing the Airbnb listing. Utilized data analytics to identify optimal pricing for peak and off-peak seasons.
- Guest Services Specialist, focus on guest communication and experience.
- Operations Coordinator, coordination role in managing the property and guest stays.
- Hospitality Professional, focus on providing excellent service and creating a welcoming environment for guests. And focus on guest satisfaction. Be ability to solve problems promptly.
- Consistently maintained 5-star guest rating by providing prompt communication, competitive pricing, and personalized recommendations.
Admission Counselor
upGrad
10.2021 - 03.2023
- Admissions Consultant, Specific and professional, focus on enrolling students in online programs specifically. Helping students achieve their goals through the program.
- Carrying weekly enrolment/revenue and collection targets.
- Owning the complete sales closing life cycle for leads assigned. This includes making phone/video calls, product demonstration, sales closing and post-sales relationship management.
- Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality.
- Take a disciplined approach towards building funnels, tracking feedback, prioritizing tasks and overachieving targets and deadlines.
- Enhanced working relationships by participating in team-building activities.
- Explored and created new ways to resolve problems with processes, technology or team members to improve overall efficiency.
- Identified issues, analysed information and provided solutions to problems.
- Planned and executed new strategies to increase sales.
- Emphasizes student support.
Business Development Manager
OYO Thailand
12.2019 - 03.2021
- Responsible for strategizing, launching and scaling up business operations in new markets.
- Lead generation to identify key properties which can be acquired to do business with OYO.
- Meet property owners and sell OYO Vision of providing comfortable stays for many.
- Build a joint business plan with the property owners in order to have a profitable business association.
- Periodic review of the contract signed off with the property owners
Resolve issues arising between Property Owners, Transformation Team & Operations Team. - Liaise with key stakeholders- Property Owners, Transformation and Operation team, across all stages from lead generation to property going live.
- Surpassed sales and customer service targets, consistently exceeding established KPIs.
Education
Bachelor of Business Administration - Tourism Management
Mae Fah Luang University
2005
Skills
Languages: Thai, English
IT: Microsoft Office
Other: Extensive customer service training
Additional Information: Honest and hard working, Sale skill, Quick learner and enjoy working in a team, Detail oriented and willing to accept new challenges
Hobby: enjoy writing as a hobby and compose stories for children
Skills
Languages: Thai, English
IT: Microsoft Office
Other: Extensive customer service training
Additional Information: Honest and hard working, Sale skill, Quick learner and enjoy working in a team, Detail oriented and willing to accept new challenges.
Hobby: I am njoy writing as a hobby and compose stories for children.
Timeline
Airbnb Co-host
Belcarra Space
10.2023 - Current
Admission Counselor
upGrad
10.2021 - 03.2023
Business Development Manager
OYO Thailand
12.2019 - 03.2021
Bachelor of Business Administration - Tourism Management
Mae Fah Luang University
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