Excel
Kritithee Luengprasert
Systematic Thinking & Data Analytics
Saimai, Bangkok,Thailand
Summary
Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Supervisor
Gem & Jewelry Fair
Bangkok, Thailand
2018.01 - 2018.01
- Manage all staff under responsibilities
- Coordinate with organizer and encounter with all problem incoming
Translator ENG-TH
Dementia Syndrome Seminar, Berkeley Hotel Pratunam
Bangkok
2017.01
- Preparing all documentation of seminar in both language (TH-ENG)
- Provide summary and help foreigner customer to clarify in seminar
Internship in Michelin Team
Damco Logistics
2018.06 - 2018.10
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Identified issues, analyzed information and provided solutions to problems.
Air Freight Booking & Pricing
Damco Logistics
2018.10 - 2019.02
- Acting as primary point of contact for customers and act as an advocate for the customer internally
- Building strong relationships with customers and gain an understanding of their business, service needs and drivers.
- Optimize company’s income by ensuring all charges are collected before release of Transport Document(TD) and/or cargoes
- Issuance of all transport documentation end to end processes for import, export and crosstrade airfreight shipments
- Provide feedback on product and process improvement to the Supervisor or directly to the Head of Department
Airfreight Import Specialist
Damco Logistics (Thailand) Co.,Ltd
Bangkok, Thailand
2019.02 - 2019.09
- Acting as primary point of contact for customers and act as an advocate for the customer internally
- Building strong relationships with customers and gain an understanding of their business, service needs and drivers
- Optimize company’s income by ensuring all charges are collected before release of Transport
- Document (TD) and/ or cargoes
- Issuance of all transport documentation end to end processs for import, export and crosstrade airfreight shipments
- Provide feedback on product and process improvement to the Supervisor or directly to the
Business Development Executive
Asia Forwarding (Thailand) Ltd.
Bangkok, Thailand
2019.09 - Current
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Developed short-term and long-term sales objectives and strategic plans to meet market needs.
- Developed and implemented value-added strategies to increase profitability, expand market share and cement customer relationships.
Education
BBA - Air Cargo Management
Civil Aviation Training Center
Bangkok 2015.07 - 2019.02
Skills
Priority management
Training and mentoring
Project Management
Business planning
Expert Excel experience
Additional Information
- Achievements/Tasks Achievements/Tasks Achievements/Tasks
Software
Timeline
Business Development Executive
Asia Forwarding (Thailand) Ltd.
2019.09 - Current
Airfreight Import Specialist
Damco Logistics (Thailand) Co.,Ltd
2019.02 - 2019.09
Air Freight Booking & Pricing
Damco Logistics
2018.10 - 2019.02
Internship in Michelin Team
Damco Logistics
2018.06 - 2018.10
Supervisor
Gem & Jewelry Fair
2018.01 - 2018.01
Translator ENG-TH
Dementia Syndrome Seminar, Berkeley Hotel Pratunam
2017.01
BBA - Air Cargo Management
Civil Aviation Training Center
2015.07 - 2019.02
Hobbies
Searching innovation in internet
Money and Stocks news every morning
Hobbies
Searching innovation in internet
Money and Stocks news every morning